Nikhil RodriguesNR
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Nikhil Rodrigues

@nikhilrodrigues

Motivated and dedicated Manager with customer service experience.

India

I am a motivated and dedicated individual with experience as a Manager and Customer Service Representative. My skills in leadership, communication, and problem-solving have consistently delivered results, and I believe my insights into customer needs and expectations make me a valuable addition to your team.

I have 2 years of experience as a Manager, where I successfully managed a team of sales reps, created and deployed sales strategies, and developed and maintained relationships with clients. I achieved a 20% increase in team sales and maintained accurate financial accounts and stocks by staying up-to-date on market trends. As an invoice analyst at Inspecto HOA, I provided prompt and accurate responses to customer inquiries, resolved complaints, and reduced average call handling time by 20% through efficient communication techniques.

I hold a Bachelor's degree in Journalism and Mass Communication, with a strong foundation in English Literature. I am also a skilled athlete and passionate about sports. With my diverse skill set, I am confident that I can bring a unique perspective to any team or project. I am excited about the opportunities that lie ahead and am eager to contribute my skills to make a positive impact.

Experience

Work history, roles, and key accomplishments

IH

Customer Service Representative

Inspecto HOA

Jun 2021 - Nov 2021 (5 months)

Provided prompt, courteous, and accurate responses to customer inquiries via phone or email. Resolved customer complaints and issues with professionalism and patience. Successfully reduced average call handling time by 20%.

Education

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Nikhil hasn't added their education

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Location

India

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Nikhil Rodrigues - Manager - Malnad distributors | Himalayas