I am a motivated and dedicated individual with experience as a Manager and Customer Service Representative. My skills in leadership, communication, and problem-solving have consistently delivered results, and I believe my insights into customer needs and expectations make me a valuable addition to your team.
I have 2 years of experience as a Manager, where I successfully managed a team of sales reps, created and deployed sales strategies, and developed and maintained relationships with clients. I achieved a 20% increase in team sales and maintained accurate financial accounts and stocks by staying up-to-date on market trends. As an invoice analyst at Inspecto HOA, I provided prompt and accurate responses to customer inquiries, resolved complaints, and reduced average call handling time by 20% through efficient communication techniques.
I hold a Bachelor's degree in Journalism and Mass Communication, with a strong foundation in English Literature. I am also a skilled athlete and passionate about sports. With my diverse skill set, I am confident that I can bring a unique perspective to any team or project. I am excited about the opportunities that lie ahead and am eager to contribute my skills to make a positive impact.
