At Eastern Bank PLC, I lead a 12-person card product team and coordinate with Technology, Operations, vendors, and global payment networks. I take card products from proposition and requirements through approvals, implementation, certification, launch, and ongoing improvement.
My work spans credit, debit, prepaid, payroll, commercial, and co-branded cards. I supported the launch of the EBL-MetLife Visa Health Card and played a pivotal role in launching Mastercard and UnionPay card propositions at EBL.
I coordinate chip enablement and personalisation readiness, and drive POS, ATM, and e-commerce channel readiness. I also contribute to initiatives including WearEBL, Visa Flex, virtual prepaid cards, tokenisation, digital wallets, 3DS/ACS, and Passkey-related authentication.
Previously, at BRAC BANK PLC, I led the EMV certification project for POS terminals and cards, completing certification and migration of the POS and card portfolio to EMV. At THE CITY BANK PLC, I coordinated card projects and POS and ATM EMV certification activities.
