Open to opportunities

niharika mandolikar

@niharikamandolikar

Message

I streamline business operations, order management, reporting, and stakeholder coordination using data-driven tools.

India

Message

What I'm looking for

I'm looking for an operations-focused role where I can improve processes, coordinate stakeholders, manage accurate data and reporting, and use tools such as Excel, SQL, Power BI, Salesforce, Oracle, and AI to support efficient business operations.

At VOIS India (Vodafone Intelligent Solutions), I manage end-to-end order management, operational reporting, quality reviews, compliance checks, client interactions, and cross-functional coordination. I use Salesforce, Oracle, Power BI, Advanced Excel, and AI tools to maintain accurate records, generate insights, and improve operational efficiency.

Previously at Satmat Technologies, I supported client-system onboarding, project setup, configuration, data management, and senior-management workflows. I bring four years of experience turning complex processes into reliable operations while protecting confidentiality and maintaining quality.

Experience

Work history, roles, and key accomplishments

Operations Executive

VOIS India

Jul 2023 - Apr 2026 (2 years 9 months)

Managed end-to-end order management activities, ensuring accurate processing, timely execution, and SLA compliance. Performed administrative and operational tasks, utilized Salesforce and Oracle, and generated insights with Power BI and Advanced Excel.

Salesforce Oracle Power BI SQL Quality Assurance SLA Management Cross functional Coordination AI Tools

Sales and Operations Executive

Satmat Technologies Pvt. Ltd.

Feb 2021 - Mar 2022 (1 year 1 month)

Supported technical setup and onboarding of client systems, ensuring smooth implementation of company processes. Provided administrative and operational support to senior management and maintained confidentiality with sensitive documentation.

Project Setup Data Management Administrative Support B2B Operations Confidentiality