Open to opportunities

Priya Agarwal

@priyaagarwal

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I optimize business operations through KPI reporting, CRM workflows, dashboards, and cross-functional execution.

India

Message

What I'm looking for

I'm looking for a business operations or analytics role where I can improve workflows, build KPI reporting, coordinate cross-functional teams, and use data to drive measurable operational outcomes.

I've managed sales-operations workflows at VMock Inc., spanning CRM, pipeline tracking, invoicing coordination, recurring reporting, RFP processes, and vendor management.

I built and automated Excel dashboards that improved reporting efficiency by 40%, giving leadership clearer visibility into pipeline health, churn trends, revenue forecasts, and operational KPIs. My RFP process work also contributed to a 15% increase in inbound conversion rate.

At Cognizant, I supported Google Ads operations for RedBus, EaseMyTrip, and Decathlon, coordinating campaign workflows, reporting, stakeholder requests, quality reviews, and client escalations.

I use Excel, Power BI, Google Analytics, CRM tools, and data analysis to turn operational and campaign data into faster, data-backed decisions, including improvements in website traffic and conversion rates.

Experience

Work history, roles, and key accomplishments

Operations Analyst

VMock Inc.

Apr 2025 - Feb 2026 (10 months)

Owned sales-operations workflows across CRM, pipeline tracking, invoicing coordination, and recurring business reporting. Built and automated Excel dashboards, improving reporting efficiency by 40% and leading RFP processes that contributed to a 15% increase in inbound conversion rate.