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Ishika Purakayastha

@ishikapurakayastha

I manage accurate O2C billing, AP/AR reconciliation, and financial operations using SAP and advanced Excel.

India
Message

At Tata Consultancy Services, I manage high-volume client billing, invoice generation, AP/AR reconciliation, and account maintenance across SAP ERP. I build Excel models using XLOOKUP, nested functions, and dynamic pivot tables to cleanse data, produce reports, and improve operational visibility.

I've been recognized with a Certificate of Appreciation within my first five months for zero-defect accuracy, high output volume, and operational performance. I also work securely across AWS WorkSpaces, Azure Virtual Desktop, and Citrix environments while maintaining SLA adherence and QA standards.

Experience

Work history, roles, and key accomplishments

TS
Current

Business Operations Associate

Sep 2024 - Present (1 year 11 months)

Directs end-to-end Order-to-Cash workflows, invoice generation, and billing reconciliation in SAP ERP. Manages non-voice client correspondence, ensures SLA adherence, and performs data analytics and quality assurance.

Education

Degrees, certifications, and relevant coursework

MT

Maulana Abdul Kalam Azad University of Technology

Bachelor of Business Administration, Business Administration

2021 - 2024

Grade: 8.44/10

Graduated with a CGPA of 8.44/10.

Tech stack

Software and tools used professionally

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