Nihar Dixit
@nihardixit
Highly experienced Human Resources Team Lead with strong onboarding expertise.
What I'm looking for
I am a highly experienced Human Resources Team Lead with over 12 years of successful management in the ITES/BPO/Call Center environment. My strong proficiency in MS Excel and Microsoft Office has led to improved processes and enhanced team productivity. I have a deep expertise in onboarding, customer service, background checks, federal compliance, and E-Verify, specializing in assisting US citizens, Green Card holders, and expatriates.
Throughout my career, I have successfully managed the onboarding process for various organizations, ensuring compliance with healthcare regulations and facilitating connections between new hires and colleagues. My experience includes creating offers of employment, addressing new hires' queries, and maintaining fruitful relationships with clients. I am passionate about promoting a sense of belonging and engagement within the company culture.
I am currently seeking a new challenge as a Customer Service Executive (Voice) where I can utilize my leadership skills to drive customer satisfaction and contribute to the success of the organization.
Experience
Work history, roles, and key accomplishments
Lead – US HR
RELIG STAFFING INC
Apr 2024 - Jul 2024 (3 months)
Led the US HR team, focusing on onboarding processes, employee communication, and compliance. Created employment offers, addressed new hire queries, and monitored turnover rates while maintaining relationships with clients.
US Onboarding Specialist
IMCS GROUP
Jul 2023 - Nov 2023 (4 months)
Coordinated onboarding for healthcare professionals, ensuring compliance with regulations and facilitating connections between new hires and colleagues. Provided logistical support and communicated company culture effectively.
Senior HR Executive
RANG TECHNOLOGIES INC
Mar 2023 - Jun 2023 (3 months)
Managed the onboarding audit process, ensuring compliance with federal and state regulations. Coordinated with various teams to facilitate timely onboarding and contributed to client audits.
US Onboarding Specialist
NET2SOURCE INC
Jan 2022 - Dec 2022 (11 months)
Oversaw onboarding for W2 and C2C employees, ensuring a seamless experience through coordination with hiring managers and vendors. Maintained compliance with employment laws and managed employee records.
Specialist – US HR Onboarding
RANGAM
Jul 2021 - Oct 2021 (3 months)
Scheduled onboarding activities and ensured compliance with paperwork and regulations. Served as the primary contact for new hires, addressing their questions and facilitating a smooth transition.
Onboarding Specialist
VTECH SOLUTIONS INC
Jan 2019 - Jul 2021 (2 years 6 months)
Conducted new employee orientations and managed the onboarding process, ensuring compliance with all requirements. Maintained employee files and processed necessary paperwork.
HR Operations Executive
SOFTNICE INC
Jul 2015 - Jun 2018 (2 years 11 months)
Conducted HR orientations, managed timesheets, and assisted with onboarding and offboarding tasks. Maintained records and communicated with candidates regarding HR queries.
Timesheet Associate
COLLABERA INC
Mar 2014 - Jul 2015 (1 year 4 months)
Managed timesheet processes for candidates across multiple regions, coordinating with finance and payroll teams to ensure accurate submissions.
Customer Service Representative
SERCO
Jun 2013 - Feb 2014 (8 months)
Assisted customers of State Bank of India via telephonic interactions, addressing inquiries related to banking services and providing information on loans and ATMs.
Research Executive
ENCIRCLE INC
May 2012 - Mar 2013 (10 months)
Provided online customer support for various e-commerce platforms, assisting shoppers with inquiries and facilitating sales.
Education
Degrees, certifications, and relevant coursework
Maharaja Sayajirao University
Bachelor of Arts, Archaeology
2001 - 2005
Studied Archaeology, focusing on the historical significance and methodologies of archaeological research and excavation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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