Open to opportunities

Ingrid Pope

@ingridpope

Message

Experienced HR professional specializing in US onboarding operations.

India

Message

What I'm looking for

I am looking for a role that offers professional growth and the opportunity to contribute to a global organization.

With over 17 years of experience in Human Resources, I have honed my expertise in US HR Onboarding Operations, managing the employee lifecycle from onboarding to offboarding. My journey began at Pride Technologies, where I currently serve as a Process Lead, overseeing end-to-end HR operations, stakeholder management, and ensuring compliance with service level agreements.

Throughout my career, I have successfully implemented process improvements, created streamlined workflows, and maintained high-quality standards in onboarding and background verification. My previous roles have equipped me with a strong foundation in client relations, payroll processing, and team leadership, allowing me to effectively manage diverse teams and foster collaborative environments.

I am passionate about leveraging my skills in a global organization that values innovation and professional growth. I thrive in dynamic settings where I can contribute to enhancing operational efficiency and employee satisfaction.

Experience

Work history, roles, and key accomplishments

Process Lead

Pride Technologies Consulting India Pvt., Ltd.

May 2021 - Oct 2024 (3 years 5 months)

Led US HR Onboarding Operations, managing end-to-end HR processes including onboarding, background verification, and stakeholder management. Ensured compliance with SLAs and maintained quality standards while coordinating with internal teams and clients.

Stakeholder Management Process Improvement Quality Assurance Payroll Processing Client Communication Data Management SLA Management Team Coordination

Marketing Coordinator

Academic Consulting and Editorial Service Pvt Ltd

Mar 2014 - May 2019 (5 years 2 months)

Managed marketing efforts to acquire new customers for World Scientific Publishing Limited, coordinating information flow for a team of 10 executives and ensuring effective communication with clients.

Customer Acquisition Team Management Marketing Strategy Communication Skills Project Management Relationship Building Data Analysis Reporting

Various Roles

Pride Technologies Consulting India Pvt., Ltd.

Feb 2008 - Mar 2013 (5 years 1 month)

Progressed through various roles from Payroll Executive to Assistant Manager in US HR Onboarding VMS Operations, handling client interactions, payroll processing, and compliance audits while maintaining long-term client relationships.

Payroll Processing Onboarding Relationship Management Team Leadership Process Management Communication Skills Data Analysis Reporting

Team Leader

Vertex Systems Limited

Nov 2002 - Oct 2006 (3 years 11 months)

Led a team of 45 in an IT & ITES company, ensuring quality and efficiency in project execution while maintaining client communication and monitoring daily operations.