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Nifemi Adebayo

@nifemiadebayo

Customer support representative at Corporate Virtual / Business Insights Ltd. who keeps client requests moving with clear updates and timely follow-up.

Nigeria

Message

What I'm looking for

I’m looking for remote work where I can provide reliable customer support, manage client follow-ups, and contribute to a positive customer experience. I’m available for overnight coverage, including the stated 12:00 a.m.–3:00 a.m. shift.

At Corporate Virtual / Business Insights Ltd., I serve as a point of contact for clients, answering enquiries and giving clear updates on requests, requirements, and timelines. I explain technical or legal information in accessible language and follow up by email to move requests toward resolution.

I track client instructions, pending items, deadlines, and deliverables while coordinating correspondence, meetings, and document preparation. I also maintain organised digital records and prepare business and compliance documents with attention to accuracy and confidentiality.

At Nigerian Maritime Administration and Safety Agency (NIMASA), I coordinated official correspondence, documentation, meeting logistics, and follow-up actions during my National Youth Service Corps placement. I’m based in Nigeria and available for remote work and overnight coverage, including the stated 12:00 a.m.–3:00 a.m. shift.

Experience

Work history, roles, and key accomplishments

Current

Client Support, Legal and Business Administration

Current

Corporate Virtual / Business Insights Ltd.

Jan 2025 - Present (1 year 10 months)

Serve as a point of contact for clients, responding to enquiries and providing clear updates on requests, project requirements, and expected timelines. Handle client concerns professionally, track instructions, and maintain organised digital records.

Customer Support Email Correspondence inquiry handling Issue Clarification De escalation Record keeping Documentation Time Management Remote Collaboration

Legal Intern / Administrative Support

Nigerian Maritime Administration and Safety Agency (NIMASA)

Jan 2025 - Oct 2026 (1 year 9 months)

Coordinate official correspondence, documentation, meeting logistics, and follow-up actions in a structured public-sector environment. Maintain trackers and organised records, monitor action points, and follow up on pending tasks and deadlines.

Correspondence Coordination Documentation Meeting Logistics Record keeping Task Tracking Professional communication

President, FUOYE Law Students’ Society

Federal University Oye-Ekiti

Led student-facing activities and coordinated communication among students, executives, and other stakeholders. Responded to questions and concerns, organised follow-ups, and managed multiple commitments and deadlines.

Leadership Communication Skills Stakeholder Coordination Event Coordination Time Management