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Nicole Warkentin

@nicolewarkentin

Experienced pediatric nurse with customer-service and technical support expertise.

Germany
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What I'm looking for

I seek roles combining patient care or customer-facing technical support in collaborative, growth-oriented teams where I can apply clinical skills and empathy.

I am a motivated, reliable pediatric nurse with experience in intensive pediatric care, customer service, and technical support roles. My background includes clinical training and hands-on nursing work on a pediatric intensive care unit, combined with roles supporting Google Ads and customer operations.

I bring strong communication, empathy, and solution-focused problem solving from both healthcare and customer-facing positions. I have proven resilience, teamwork, and reliability demonstrated in high-pressure clinical settings and fast-paced support centers.

Outside clinical nursing I pursued extensive yoga and wellness training and volunteer teaching, which reinforce my physical and mental stamina and adaptability in international environments.

Experience

Work history, roles, and key accomplishments

CH

Trainee Pediatric Nurse

Christophorus-Kliniken

Oct 2017 - Sep 2020 (2 years 11 months)

Completed nursing apprenticeship with practical placements in pediatric care, developing clinical skills in patient care, hygiene, and basic medical procedures.

Education

Degrees, certifications, and relevant coursework

RC

Rishikesh Yoga Teacher Training Center

85H Pre- and Postnatal Yoga, Yoga

2025 - 2025

Completed 85-hour Pre- and Postnatal Yoga teacher training (09/2025).

IC

Isha Yoga Center - Coimbatore

Volunteer Experience, Yoga / Volunteering

2025 - 2025

Served as an ashram volunteer and provided private lessons (05–07/2025).

PP

Pema Dechenling Monastery, Pokhara

Volunteer Experience, Yoga / Volunteering

2025 - 2025

Volunteered as a yoga teacher (11/2025).

TA

Trees and Stories - Austria

300H Yoga Teacher Training, Yoga

2025 - 2025

Completed 300-hour Yoga Teacher Training (08/2025).

RR

Rama space - Rishikesh

Certificate (Soundhealing TT Level 3), Soundhealing

2025 - 2025

Completed Soundhealing TT Level 3 training (scheduled/completed in 09/2025).

AR

Ayuskama Ayurveda Clinic - Rishikesh

Certificate (Marma Therapy / Ayurveda Massage), Ayurveda / Wellness

2025 - 2025

Completed Marma Therapy and Ayurveda Massage trainings (scheduled/completed in 10/2025).

TL

Teleperformance, Lisbon

Professional Upskill / Training, Customer Support / Ads Support

2023 - 2025

Undertook upskill programs and worked as Operations Customer Expert for Google Ads and gCare Ads Support L1 roles.

RC

Rishikesh Yoga Teacher Training Center

200H Yoga Teacher Training, Yoga

2023 - 2023

Completed 200-hour Yoga Teacher Training (05/2023).

VD

Vestische Kinder- und Jugendklinik, Datteln

Gesundheit- und Kinderkrankenpflegerin, Pediatric Nursing

2020 - 2022

Worked and trained as a health and pediatric nurse on the pediatric intensive care unit.

WH

WARKENTIN Zentralschule für Gesundheitsberufe St. Hildegard

Zertifizierte Gesundheit- und Kinderkrankenpflegerin, Health / Nursing

2017 - 2020

Completed certification as a health and pediatric nurse with practical training in clinical settings.

CH

Christophorus-Kliniken

Ausbildung zur Gesundheits- und Kinderkrankenpflegerin, Nursing

2017 - 2017

Completed nursing training and practical placements as part of qualification for pediatric nursing.

OS

Oswald-von-Nell-Breuning-Berufskolleg

Fachhochschulreife, Business Administration

2015 - 2017

Completed Fachhochschulreife with a focus on business administration.

KC

Kreuzschule Coesfeld

Fachoberschulreife, General Secondary Education

2009 - 2015

Completed secondary education with Fachoberschulreife and qualification.

Tech stack

Software and tools used professionally

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Nicole Warkentin - Operations Customer Expert - Teleperformance | Himalayas