Open to opportunities

Nicole Valle

@nicolevalle

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Resilient, results-driven professional skilled in operations, pricing analysis, and client-focused case management.

United States

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What I'm looking for

I seek roles where I can apply cross-functional operations, analysis, and client-focused skills in a collaborative team that values growth, impact, and continuous learning.

I am a resourceful, adaptable professional with experience across small business ownership, pricing analysis, paralegal support, case management, and content creation. I learn fast, solve problems logically, and deliver measurable results—driving 30% revenue growth in my resale business.

As a pricing analyst and asset protection manager, I partnered with cross-functional teams to maintain accurate pricing data, analyze large datasets, and support strategic decisions; as a paralegal and dependency case manager I maintained meticulous records, managed compliance, and provided crisis intervention and client advocacy.

I authored and self-published multiple novels and provide freelance editing, demonstrating strong written communication, project management, and the ability to meet tight deadlines. I bring discipline from legal work, creativity from writing, and operational efficiency from entrepreneurship.

Experience

Work history, roles, and key accomplishments

Current

Paralegal

Current

Private Practice

Aug 2023 - Present (2 years 5 months)

Prepare legal documents and conduct research for wills, trusts, criminal and other matters, supporting attorneys with case preparation and maintaining accurate, confidential client records.

Legal Research document preparation Case Management Confidentiality Regulatory Compliance Client Communication

Current

Small Business Owner

Current

Justincredible Family Treasures

Jan 2022 - Present (4 years)

Built and managed a resale business sourcing items from abandoned storage units, overseeing operations, inventory, pricing, marketing, and customer engagement to achieve 30% revenue growth over two years.

Inventory Management Pricing Strategy Market Research Sales Customer Service Marketing Data Analysis

Current

Author & Freelance Editor

Current

Self-Employed

Jan 2017 - Present (9 years)

Authored and self-published four novels and five short stories and provided freelance editing services, managing end-to-end production, marketing, and delivering high-quality edits under tight deadlines.

Creative Writing Editing Services Proofreading Publishing Content Marketing Project Management Client Communication

Pricing Analyst

Private Employer

Aug 2022 - Nov 2023 (1 year 3 months)

Implemented pricing updates, promotions, and expirations while validating reports and partnering with cross-functional teams to align pricing with gross profit goals and supplier requirements.

Pricing Analysis Data Validation Reporting Cross Functional Collaboration Excel Data Entry

Customer Service Representative

Spectrum

Sep 2016 - Apr 2017 (7 months)

Handled billing-related customer calls, resolved complex and escalated issues, and served as a peer trainer; recognized with a Gold Star quarterly award for exceptional performance within two months.

Customer Service Billing Support Training Escalation Management Communication Performance Metrics

Dependency Case Manager

Devereux

Sep 2015 - May 2016 (8 months)

Developed individualized service plans using evidence-based practices, coordinated community resources, provided crisis intervention, maintained mandated documentation, and participated in court hearings.

Case Management Motivational Interviewing Trauma Informed Care Crisis Intervention Documentation

Co-Owner & Founder

Kids Art College LLC

Apr 2014 - Dec 2015 (1 year 8 months)

Co-founded and operated an arts education business, handling business planning, contracts, website design, marketing strategy, and customer relations until dissolution.

Business Development Marketing Contract Management Website Design Customer Relations Market Analysis

Asset Protection Manager

Walmart

Dec 2011 - Apr 2013 (1 year 4 months)

Managed store asset protection and safety, supervised three employees, conducted audits and investigations, analyzed loss reports, and led safety meetings to mitigate theft and compliance issues.

Loss Prevention Team Supervision Auditing Reporting Safety Compliance Data Entry

Staffing Coordinator / Recruiter

Masterson Personnel

Apr 2010 - Sep 2010 (5 months)

Managed recruiting, interviewing, placement, and supervision of temporary staff, handled client relations and grievances, and produced daily and monthly staffing reports while running the office independently.