Open to opportunities

Nicole Massiah

@nicolemassiah

Message

Detail-oriented payroll coordinator specializing in multi-state and union/non-union payroll accuracy and compliance.

United States

Message

What I'm looking for

I seek a collaborative role where I can manage multi-state and union payrolls, improve processes, ensure compliance, and grow into leadership opportunities.

I am a results-driven Payroll Coordinator with extensive experience processing multi-state and union and non-union payrolls, ensuring accuracy, compliance, and timely delivery while maintaining strong client relationships.

I have managed large-scale payroll operations—including weekly payrolls for hundreds of employees and millions in wages—audited data integrity, and improved processes for efficiency and regulatory compliance across entertainment and financial services environments.

I bring strong communication, analytical, and organizational skills, proficiency with payroll systems such as Cast & Crew, Entertainment Partners, and ADP, and a customer-first mindset focused on collaborative problem-solving.

Experience

Work history, roles, and key accomplishments

Current

Property Manager

Current

Enterprise Legacy Holdings

Jan 2021 - Present (5 years)

Manage financials, leasing, marketing and tenant relations for rental properties across NY, DC, and PA, producing regular financial reports and enforcing lease and community policies to improve retention and compliance.

Property Management Lease Administration Financial Reporting Tenant Relations Marketing Compliance Budgeting Vendor Management

Payroll Coordinator

Cast & Crew Entertainment Services

May 2018 - Dec 2020 (2 years 7 months)

Processed payroll for 3–5 television productions, managing weekly payroll for over 500 employees and ensuring accuracy and union compliance while serving as primary client contact.

Payroll Processing Payroll ADP Cast & Crew Multi State Payroll Compliance Data Entry client support

Payroll 2nd Accountant

Multiple Television Productions

Mar 2013 - May 2018 (5 years 2 months)

Supported payroll accounting for television productions, calculating weekly wages ($756K) for union and non-union staff, auditing I-9s, and validating complex payroll spreadsheets for thousands of employees.

Payroll I 9 Audits Excel Compliance

Senior Client Services Officer

Bank of America

Jun 2008 - May 2012 (3 years 11 months)

Supported Broker Dealer Client Services and Global Custody, coordinating processing and settlements of transactions totaling $1.5M weekly and resolving inquiries to ensure timely trade settlements.

Trade Settlement Client Services Transaction Processing Broker Dealer Operations

Trade Processing Specialist

Merrill Lynch

Apr 2005 - May 2008 (3 years 1 month)

Supervised a team to manage trading platform allocations and commission payments, reconciled over $3M daily in cash and assets, and recommended process improvements to increase accuracy.

Trade Processing Team Supervision Cash Management Process Improvement