Nicole Marabe
@nicolemarabe
Transport Administrator coordinating routes, drivers, customer queries, and transport operations.
PhilippinesWhat I'm looking for
In my current Transport Administrator role, I coordinate daily transport operations, including route planning, vehicle assignments, and driver scheduling. I also prepare operational spreadsheets and incident reports, monitor outstanding transport payments, and share updates with stakeholders.
At Transport Global Management Express Inc., I supervised customer service representatives, handled escalations, and conducted training and performance evaluations. My experience also includes logistics customer support, accounts receivable and payable, and warehouse inventory documentation.
Experience
Work history, roles, and key accomplishments
Transport Administrator
Remote Philippines
Dec 2022 - Present (3 years 10 months)
Coordinate daily transport operations, including route planning, vehicle assignments, and driver scheduling. Handle customer queries, feedback, and complaints, maintaining high satisfaction levels.
Administrative Assistant
Tierra Verdosa Real Estate Services Inc.
Nov 2021 - Dec 2022 (1 year 1 month)
Managed scheduling, documentation, and administrative support for management. Prepared reports, meeting minutes, and coordinated internal and external communications.
Customer Service Team Lead
Transport Global Management Express Inc.
Dec 2020 - Sep 2021 (9 months)
Supervised a team of customer service representatives, ensuring adherence to service standards. Monitored daily workflows, handled escalations, and improved response times.
Customer Service Representative
Transport Global Management Express Inc.
Jul 2019 - Dec 2020 (1 year 5 months)
Managed logistics-related customer inquiries via email and hotline channels. Coordinated shipment tracking and ensured accurate order fulfillment.
Accounting Assistant
MIQ Logistics Philippines Inc.
Apr 2018 - Mar 2019 (11 months)
Processed invoices, vouchers, and monitored accounts receivable and payable. Prepared cash flow and revenue reports for management.
Warehouse Assistant
MIQ Logistics Philippines Inc.
Aug 2017 - Apr 2018 (8 months)
Managed inventory documentation and supported inbound and outbound logistics. Maintained accurate stock records and assisted in inventory audits.
Education
Degrees, certifications, and relevant coursework
De La Salle–College of Saint Benilde
Bachelor of Science, Business Administration
Bachelor of Science in Business Administration with a focus on Export Management, completed in 2017.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Salary expectations
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