Nicole Galea

Provided administrative and customer service support, handling phones, mail, scheduling, and data entry, while managing files, inventories, and office coordination. Supported basic bookkeeping and invoicing, maintained reports and spreadsheets, coordinated shipments and deliveries, managed client billing follow-ups, and handled social media/advertising tasks.

Provided customer service in-store, advising customers, handling complaints, and completing sales transactions. Managed stock replenishment and maintained visual merchandising standards while handling cash register payments, refunds, and coupons.

Handled front-desk reception for a nursing home, greeting visitors, answering questions, and guiding guests to appropriate locations. Managed phones and messages, supported patient transportation arrangements, and performed clerical and mail-sorting duties.

Provided care for elderly residents with a focus on safety and hygiene. Observed resident needs and recorded routine observations, offering reassurance and support while recognizing pain or discomfort.

Assisted in daily activities with individuals with mental diagnoses, supporting independence skills such as personal hygiene. Helped individuals rest and relax, participate in support learning activities, and seek employment.

Assisted with cardiac surgery-related test results and supported cardiac diagnostic procedures. Helped with heart failure follow-ups, advice for heart-related needs, acute wound care after pacemaker insertion, and patient appointments and follow-ups.

Assisted with executing and interpreting medical images including X-rays and ultrasounds across multiple imaging areas. Used findings to support diagnosis and assisted with recommending treatment courses or requesting additional images.

Supported podiatry care by sorting appointments and assisting with referrals to other physicians/specialists when larger health issues were detected. Helped assess foot, ankle, and lower-leg conditions and supported instruction on foot and ankle care.

Supported physiotherapy sessions by exercising with patients (including chair yoga) and transporting patients to the clinic. Maintained patient recording throughout sessions.

Assisted with patient support tasks including serving breakfast and lunch, and preparing for cardiac surgery operations. Helped nurses with hands-on care such as administering medications, observing and monitoring patient conditions, maintaining records, and supporting appointment logistics.

Provided care for elderly service users, including feeding, changing clothes and nappies, and assisting with personal hygiene. Supported schedules for employees and updated service user personal/legal documentation.

Completed a Bachelors in Science (Hons.) in Nursing (EQF level 6), including core and clinical nursing modules.

Completed an Advanced Diploma in Health Sciences (EQF level 4), including modules such as microbiology, immunology, public health, nutrition, and psychology.

Completed an Award in Health Sciences (EQF level 5), including biology, chemistry, and English.

Completed a Diploma in Health Sciences (EQF level 4), covering subjects such as anatomy for health practice, medications, and vocational practice in health and social care.

Completed the MCAST Foundation Certificate in Health and Social Care (EQF level 3).

Completed secondary education leading to a school leaving certificate at Our Lady Immaculate School Secondary School from 2010 to 2015.

Completed primary education at Our Lady Immaculate Primary School from 2006 to 2010.

Completed pre-school education at Bambis Pre School from 2003 to 2006.