Open to opportunities

nicole achieng

@nicoleachieng

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HR and operations leader driving efficiency, retention, and scalable remote workflows.

Kenya

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What I'm looking for

I seek a role where I can scale remote-first operations, improve retention and workflows, lead cross-functional teams, and deliver measurable efficiency and CX gains.

I am an HR and operations professional with extensive experience building remote-first systems, stabilizing cross-border field operations, and managing full P&L responsibilities. I have led automation initiatives, policy frameworks, and disaster recovery planning to ensure continuity and compliance.

I have delivered measurable results: a 40% compression in financial cycle times through QuickBooks integrations, a 22% reduction in turnover via transparent compensation and digital onboarding, and a 30% improvement in project delivery timelines by implementing lean SOPs. I design executive dashboards and operational KPIs to give C-suite visibility and improve forecasting accuracy.

I thrive on optimizing workflows, mentoring teams, and coordinating multi-city programs and large budgets. I seek roles where I can scale operational excellence, improve client experience, and lead cross-functional teams to measurable productivity and retention gains.