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Nicolas Jose Sánchez Rincon

@nicolasjosesnchezrin

Software engineering student who evaluated restaurant AI interactions and built SplitTable, a restaurant management web app.

Colombia

Message

At Online Helpers, I monitored AI interactions with restaurant customers, evaluated response quality, and intervened when handling was incorrect or incomplete. I also demonstrated correct responses while following detailed operational guidelines in a remote environment.

I built SplitTable, a restaurant management web application using Next.js, TypeScript, and Supabase, with features for order assignment, bill splitting, payments, receipts, and reports. My other projects include a hotel chatbot prototype using JavaScript and WhatsApp Cloud API, and responsive landing pages through Nickweb Studios.

Experience

Work history, roles, and key accomplishments

AI Trainer / AI Operations

Online Helpers

Mar 2026 - Aug 2026 (5 months)

Monitored AI interactions with real customers in restaurant environments and evaluated response quality. Identified incorrect or incomplete AI handling and intervened to provide appropriate responses.

AI Response Evaluation Remote Operations Customer Support Troubleshooting Communication Skills

Call Center Sales Representative

Confidential

Feb 2026 - Mar 2026 (1 month)

Handled outbound calls and communicated service offers to prospective customers. Explained options, answered questions, addressed objections, and followed structured call procedures.

Customer Support Communication Skills Sales Call Center Operations

Receptionist

Hotel Abadía

Apr 2025 - Jan 2026 (9 months)

Handled front-desk service, guest requests, incoming calls, reservations, and administrative tasks. Used Excel and digital tools to manage information while coordinating multiple requests in a fast-paced environment.

Customer Service Front Desk Operations Excel Administrative Support Communication Skills

Cashier

San Cayetano

Jan 2025 - Apr 2025 (3 months)

Processed customer purchases and cash transactions while providing product information and customer service. Used Excel and maintained accuracy while handling multiple customer needs.

Cash Handling Customer Service Excel Point of Sale