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Nicholas ThorntonNT
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Nicholas Thornton

@nicholasthornton

IT Program & Project Manager at T-Mobile USA who governed SIT for an Oracle Fusion Cloud ERP transformation.

United States
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At T-Mobile USA, I directed System Integration Testing strategy and quality governance for Supply Chain initiatives, including the transformation from legacy SAP to Oracle Fusion Cloud. I coordinated testing across concurrent scrum teams, validated complex integrations, and participated in release Go/No Go governance.

At Intercontinental Hotels Group, I managed Performance and Automation Engineering teams and transitioned centralized QA operations into an agile TaaS model. Across my work, I’ve developed testing processes and CI/CD integration, and used AI tools to support test strategy, workflow mapping, and defect analysis.

Experience

Work history, roles, and key accomplishments

T-Mobile USA logoTU

Testing Governance / System Integration Test Leader

Sep 2021 - Aug 2026 (4 years 11 months)

Directed end-to-end System Integration Testing (SIT) strategy and quality governance for large-scale Supply Chain initiatives, including ERP transformation from SAP to Oracle Fusion Cloud. Managed multi-vendor delivery across 7+ scrum teams and led team evolution from manual to automated testing.

Intercontinental Hotels Group logoIG

Manager, IT Performance & Automation Engineering

Mar 2019 - Aug 2020 (1 year 5 months)

Managed outsourced Performance and Automation Engineering teams for a global hospitality technology organization. Directed strategic vendor relationships, capacity planning, and engineering excellence in an SAFe Agile environment.

Education

Degrees, certifications, and relevant coursework

AA

Anthropic Academy

Claude 101, Artificial Intelligence

Completed courses in Claude 101, Introduction to Claude Cowork, and AI Fluency: Framework & Foundations.

AA

Anthropic Academy

Introduction to Claude Cowork, Artificial Intelligence

Completed the Introduction to Claude Cowork course.

AA

Anthropic Academy

AI Fluency: Framework & Foundations, Artificial Intelligence

Completed the AI Fluency: Framework & Foundations course.

Google logoGO

Google

AI Fundamentals, Artificial Intelligence

Completed the AI Fundamentals course.

Google logoGO

Google

AI for Content Creation, Artificial Intelligence

Completed the AI for Content Creation course.

Google logoGO

Google

AI for Data Analysis, Artificial Intelligence

Completed the AI for Data Analysis course.

Google logoGO

Google

AI for Research and Insights, Artificial Intelligence

Completed the AI for Research and Insights course.

Google logoGO

Google

AI for App Building, Artificial Intelligence

Completed the AI for App Building course.

GO

Google

Google AI Professional, Artificial Intelligence

Completed the Google AI Professional certification.

Tricentis logoTR

Tricentis

Tricentis Tosca Certified, Software Testing

Tricentis Tosca Certified certification.

Google logoGO

Google

AI for Brainstorming and Planning, Artificial Intelligence

Completed the AI for Brainstorming and Planning course.

Google logoGO

Google

AI for Writing and Communicating, Artificial Intelligence

Completed the AI for Writing and Communicating course.

AXELOS logoAX

AXELOS

ITIL V3 Foundation, IT Service Management

ITIL V3 Foundation certification.

Scaled Agile, Inc. logoSI

Scaled Agile, Inc.

SAFe 5 Product Owner / Product Manager, Agile

SAFe 5 Product Owner / Product Manager certification.

Scrum Alliance logoSA

Scrum Alliance

Certified Scrum Master (CSM), Project Management

Certified Scrum Master (CSM) certification.

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