Seeking a dynamic role in the customer service and sales agents openings. With my 5 years of customer service skills and phone etiquette I know I will keep going beyond to drive success and advance my professional development.
NMOpen to opportunities
Nicardo Mcpherson
@nicardomcpherson
I offer a broad range of remote services and expertise to help businesses grow and thrive.
JamaicaWhat I'm looking for
Sales Leader, Telecom & Utility Services, & Team Leadership Expert
I specialize in sales and service solutions across multiple sectors, including telecom, utilities (gas, light, solar), home security, and the best work-from-home (WFH) support services. With over 5 years of experience, I help businesses optimize operations, reduce risk, and meet their objectives across a variety of industries. My expertise also includes leading teams to consistently meet and exceed KPIs, driving high performance and ensuring client satisfaction.
Experience
Work history, roles, and key accomplishments
7C
Current
Sales Leader
7CS
Sep 2023 - Present (1 year 10 months)
Leading a team of sales professionals to drive sales for safety and compliance services. Developing sales strategies, cultivating client relationships, and providing coaching to enhance team performance.
C3
Sales Representative
ContactPoint 360
Nov 2022 - Jan 2024 (1 year 2 months)
Exceeded monthly sales targets through effective customer engagement and relationship-building. Developed a strong sales pipeline and utilized CRM software for tracking sales activities.
TE
Sales Representative
Teleperformance
Dec 2020 - Nov 2022 (1 year 11 months)
Achieved and exceeded sales quotas by tailoring products and services to customer needs. Maintained detailed records of sales activities and participated in ongoing training.
DJ
Direct Sales Agent
Digicel Jamaica
Jan 2019 - Aug 2020 (1 year 7 months)
Achieved top performance in SIM card porting and sales conversions through proactive phone sales and customer engagement.
KC
Volunteer
Knox Community College
Jul 2016 - Jan 2018 (1 year 6 months)
Assisted in agricultural activities including crop harvesting, livestock care, and maintaining irrigation systems to ensure quality control and optimal growth.
Education
Degrees, certifications, and relevant coursework
AS
Alston High School
High School Diploma, General Studies
2012 - 2016
Completed high school education with a focus on foundational knowledge and skills necessary for further education and career development.
Tech stack
Software and tools used professionally
Availability
Open to opportunities
Location
JamaicaAuthorized to work in
Salary expectations
32k-72k USD
Social media
Job categories
Interested in hiring Nicardo?
You can contact Nicardo and 90k+ other talented remote workers on Himalayas.
Message NicardoFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
