Nhlayiseko Sollie
@nhlayisekosollie
Associate Network Engineer at NTT Data MEA, supporting network incidents, device configuration, and ITSM incident management.
South AfricaWhat I'm looking for
At NTT Data MEA, I support network monitoring and incident resolution, and assist with configuring routers, switches, firewalls, and access points. I also use ServiceNow for incident management.
I collaborate with senior engineers on patches, updates, and new technologies, and help plan network upgrades and maintain technical documentation.
Previously, as an L1 Network Engineer at In2IT Technologies, outsourced to MTN SA, I resolved network calls within SLA terms and provided updates to clients. I also troubleshot customer queries and worked with third-party suppliers on tickets and follow-ups.
I hold CCNA, CCNP ENCOR, HCIA Datacom, CompTIA A+, Cisco Cyber Ops Associate, Microsoft Azure Fundamentals (AZ-900), and Fortinet NSE 1 certifications. I’m pursuing a Diploma in Information Technology in Network Management at ROSEBANK INTERNATIONAL COLLEGE.
Experience
Work history, roles, and key accomplishments
Associate Network Engineer
NTT Data MEA
Mar 2025 - Present (1 year 7 months)
Assists in monitoring network performance, configuring network devices, and supporting incident resolution while collaborating with senior engineers.
L1 Network Engineer
In2IT Technologies
Aug 2023 - Feb 2025 (1 year 6 months)
Provided first-level network support for MTN SA, managing incidents, troubleshooting, and coordinating with vendors to ensure SLA compliance.
Education
Degrees, certifications, and relevant coursework
Rosebank International College
Diploma in Information Technology in Network Management, Information Technology
In progress, first year of Diploma in Information Technology in Network Management.
Hluvuka High School
National Senior Certificate, General
Completed National Senior Certificate.
Scibono ICT Academy
CCNA (Cisco Certified Network Associate), Network Engineering
Completed CCNA (Cisco Certified Network Associate).
NIL Data Africa
CCNP ENCOR, Network Engineering
Completed CCNP ENCOR.
Huawei ICT Academy
HCIA Datacom, Network Engineering
Completed HCIA Datacom.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
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