I am an experienced HR administrator with a passion for people operations and customer experience. Throughout my career, I have demonstrated a talent for working with people in both front office and back-office roles. I am dedicated to adding value, improving people operations, and creating a safe and open-minded work environment for all employees.
I have a National Diploma in Marketing from Tshwane University of Technology and I am currently pursuing a National Diploma in Accounting Sciences with a CA stream at the University of South Africa. Although my marketing diploma is incomplete due to financial exclusion, I have completed two full years of study.
In my current role as a Human Resources Administrator at Pestana Hotel Group, I am responsible for organizing and maintaining personnel records, updating internal databases, ensuring legal compliance, preparing HR documents, and creating reports on HR metrics. I also assist with employee queries, payroll information, travel arrangements, and participate in HR projects. Prior to this, I worked as an English Tutor at Preply and as a Supervisor at Cotton On Group, where I excelled in delivering exceptional customer experiences, managing teams, and ensuring operational efficiencies.
