Nguyen Phuoc An

Identified and sourced profitable products across multiple e-commerce platforms, contributing to top-selling selections and generating $2,000+ in sales. Managed 20+ daily orders, resolved 3–5 customer/supplier issues per day, and mentored 5 new hires during onboarding.

Delivered online English lessons to children ages 6–15 while managing multiple daily classes with up to 4 students per session. Achieved a 100% pass rate in school exams for assigned students by tailoring instruction and maintaining strong remote schedule management.

Gathered business requirements and conducted stakeholder interviews to support HR system application deployments, delivering implementations for three client organizations on schedule. Wrote SRS documentation and enabled adoption through training for 100+ employees, supporting features including salary conversion automation and pre-made attendance.

Developed two software prototypes aligned to client requirements, reaching ~90% functional similarity to production systems. Designed and executed 100+ test cases for standard and edge scenarios while adapting quickly to VB.NET and PHP.

Supported classroom operations for 15–20 students per session by assisting teachers with engaging learning activities. Communicated with parents on progress and improvement, contributing to 80%+ class retention, and coordinated events such as Halloween, Tet, and Children’s Day.

Activities and societies: Full scholarship

Pursuing a Master of Information Management at National Taiwan University of Science and Technology on a full scholarship. Also studying Mandarin in Taiwan while developing international career skills.

Earned a Bachelor of Applied Informatics from Can Tho University (Oct 2020–Jan 2025).