Nguyen Hang

At the ABBOTT PROJECT, I evaluated communication tone and clarity during client interactions, interpreting regional Vietnamese accents, intonations, and colloquial expressions. I documented feedback and interaction notes in a structured way, and was recognized among the Top 5% of performers for communication clarity, precision, and customer engagement.

At I CAN READ COMPANY LIMITED, I assessed students’ language proficiency and learning objectives to develop tailored study roadmaps. I also explained progress and pronunciation nuances to students and parents in spoken and written formats.

At NARCOTICS FASHION, I provided bilingual customer support in Vietnamese and English. Management recognized my English communication and adaptability to brand guidelines.

I’m a native Vietnamese speaker with a deep understanding of regional dialects, phonetics, and standard grammar. I’m proficient in English at B2 level and am eager to apply my language expertise to evaluating audio authenticity, speech fluency, and AI model output accuracy.