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Ngozi Divine PaulNP
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Ngozi Divine Paul

@ngozidivinepaul

Medical Virtual Assistant | Patient Care Coordinator | Customer Support Specialist | Administrative Assistant | EHR/EMR Expert

Nigeria
Message

What I'm looking for

I am looking for a long-term remote role where I can contribute my healthcare and administrative expertise, collaborate with a supportive team, and continue growing professionally while delivering excellent service and meaningful results.

Overwhelmed by documentation, follow-ups, and compliance tasks pulling you away from patient care?

I help healthcare providers streamline operations, stay compliant, and deliver better patient experiences,without adding internal stress. Within the first 30 days, your notes are up to date, scheduling runs smoothly, claims are cleaner, and patients feel supported.

I’m Ngozi, a licensed and certified healthcare professional with 5+ years of experience supporting medical, mental health, and telehealth practices. I work with clinics, hospitals, and virtual care providers to reduce admin overload, improve workflow efficiency, and maintain regulatory compliance.

Medical & Mental Health Administrative Expertise Mental Health Documentation: SOAP notes, BIRP notes, treatment plans, and insurance portal uploads EMR/EHR Systems: WellSky, TherapyNotes, Jane App, EPIC, Cerner, Optum, accurate data entry, updates, and compliance checks Insurance & billing , HIPAA-certified; medical billing and coding for dental, chiropractic, and mental health practices .

Telehealth Support:Patient follow-ups, appointment scheduling, Medicare policy knowledge, and virtual care coordination .

Certifications & Professional Background HIPAA Certified – Strict adherence to privacy and confidentiality.

Mental Health Management Certified – Care planning, patient engagement, and clinical documentation .

Community & Public Health Degree – Epidemiology, data interpretation, and patient education.

Why Healthcare Clients Hire Me Detail-Oriented & Accurate: Clean documentation and compliant submissions .

Empathetic & Patient-Centered: Clear, supportive communication with patients .

Tech-Savvy & Efficient: Improves workflows using modern healthcare systems Reliable & Professional:Consistent delivery and proactive support

📩 Let’s hop on quick call to simplify your operations, reduce admin stress, and keep your practice patient-focused.

Experience

Work history, roles, and key accomplishments

TeleClinic logoTE

Medical assistant

Feb 2023 - May 2025 (2 years 3 months)

Experienced Medical Virtual Assistant with over 5 years of supporting healthcare providers through patient scheduling, medical documentation, EHR/EMR management, customer support, and administrative coordination. Skilled at maintaining accurate records, streamlining workflows, and delivering compassionate, high-quality service in remote healthcare environments.

Education

Degrees, certifications, and relevant coursework

Ngozi Divine hasn't added their education

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