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Ngân Hải Huỳnh Phan

@ngnhihunhphan

Executive administrator at The Church of Jesus Christ of Latter-day Saints who streamlined instructional data into guides, improving resolution rates by 50%.

Vietnam

Message

At The Church of Jesus Christ of Latter-day Saints, I coordinated a support team and managed administrative operations, including leadership calendars and virtual meetings. I maintained and audited sensitive records with 99% accuracy.

As a freelance Administrator & Localization Specialist, I supported 40+ recurring global clients and managed inboxes, correspondence, and digital databases. Integrating automated software tools accelerated document processing and asset creation by 80%.

Experience

Work history, roles, and key accomplishments

Senior Executive Administrator & Team Leader

The Church of Jesus Christ of Latter-day Saints

Jul 2024 - Jan 2026 (1 year 6 months)

Coordinated a support team and owned administrative operations, managing complex calendars and scheduling virtual meetings for principal leadership. Maintained and audited sensitive data portals and corporate records with a 99% accuracy rate, and streamlined instructional data into actionable guides, improving operational efficiency by 50%.

Calendar Scheduling Data Management Team Leadership Document Management Virtual Meeting Organization Data Accuracy Process Improvement

Administrator & Localization Specialist

Freelance

Jul 2023 - Jul 2024 (1 year)

Managed executive inboxes, proofread correspondence, and resolved competing priorities for 40+ recurring global clients. Built and filtered digital database systems to eliminate outdated entries and maximize searchability, and accelerated document processing efficiency by 80% through automated software tools.

Inbox Management Proofreading Database Management Data Entry Customer Service Automation Tools Document Processing