At Bosch Global Software Technologies, I supported a 100-member department through internal communications, training coordination, and policy updates. I also assisted with tracking a department budget of up to 3 billion VND.
I drafted a comprehensive onboarding guide for new hire secretaries, filling a process gap and reducing onboarding time by 30%. I received a SpotAward in Q4 2023 for organizing department team-building activities.
As Personal Assistant to the Department Head, I coordinated calendars, meetings, and travel arrangements. I also prepared correspondence, newsletters, reports, and presentations.
Earlier, as an Admin Intern in the IT Department at Robert Bosch Vietnam, I supported equipment inventory, invoice payments, IT service requests, and department events. As a Teaching Assistant at Apollo English Center and VUS English Center, I helped prepare lessons and support students.
