Huyền Lưu

Provided comprehensive administrative support to the General Director, coordinating schedules, meetings, and communications. Prepared detailed reports and facilitated cross-departmental collaboration.

Managed daily cash flow, estimated expenses, and scheduled payments. Declared sales taxes, tracked campaign progress, and prepared dispute claims on payment platforms.

Managed daily administrative operations and implemented efficient scheduling systems. Coordinated communication between departments and supervised administrative staff.

Prepared reports and analyzed sales to propose revenue growth ideas. Coordinated with the Board to set goals and monitor departmental tasks.

Led a team of customer care representatives to exceed service quality targets. Implemented training programs and developed KPIs to improve operational efficiency.

Coordinated and processed air freight documentation ensuring compliance with international shipping regulations. Managed shipment records and prepared accurate airway bills and customs declarations.

Pursued a Master's Degree in Business Administration, enhancing expertise in strategic management and organizational leadership.

Earned a Bachelor's Degree in International Economics, gaining a solid foundation in global trade and economic principles.