Open to opportunities

Philomena Ngina

@nginagacheru

4+ yrs in ops, sales, contracts & admin; excels in stakeholder coordination, executive support & cross-cultural collaboration.

Kenya

Message

What I'm looking for

I seek roles where I can lead operations and commercial contracts, drive compliance, mentor teams, and apply cross-cultural negotiation skills in growth-oriented, impact-driven organizations.

I am a cross-cultural business strategist and operational leader with 4+ years’ experience managing teams, negotiating commercial contracts, and ensuring regulatory compliance in the renewable energy and manufacturing sectors. I have successfully drafted and executed distributor and agent agreements, designed sales-linked commission structures, and implemented risk-mitigation protocols, achieving measurable results such as reducing contract disputes by 40% and eliminating regulatory penalties.

Skilled in bridging stakeholders across cultures and languages, I facilitate negotiations between Chinese investors and Kenyan regulators, translate technical documents, and create contract-driven dispute resolution playbooks that streamline operations. I am adaptable, proactive, and a strong problem solver, thriving in remote and cross-functional roles across time zones. I leverage tools like MS Office, Excel, ERP, CRM, and tender management platforms to drive efficiency and support business development, executive operations, sales, and contract review

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Batali Solar Trade International

Feb 2025 - Present (9 months)

Design and negotiate agent/distributor and technician contracts for the renewable energy business, implementing tiered commission structures and compliance training that reduced regulatory penalties. Implemented risk-mitigation protocols in supply agreements and led staff training, scheduling and sales quota management to drive market expansion.

Contract Negotiation Regulatory Compliance Risk Mitigation Sales Strategy Team Management Market Research

Current

Freelance Consultant

Current

Self Employed

Jan 2021 - Present (4 years 10 months)

Facilitated negotiations between Chinese investors and Kenyan officials and provided translation of technical documents and speeches to support cross-cultural partnerships in manufacturing and infrastructure projects. Enabled clearer regulatory dialogues and investment coordination.

Stakeholder Engagement Investor Relations Médiation Communication

Retail Outlet Manager

Great Mountain Ltd

Jan 2021 - Jan 2024 (3 years)

Launched and managed the company’s first retail outlet, overseeing operations, financial record-keeping and procurement while onboarding and training staff and managing HR processes to ensure compliance with labour laws. Provided executive administrative support and standardized workflows to improve efficiency.

retail management Procurement Record keeping HR Processes Staff Training Administrative Support Processes Standardization

Factory Manager

Bebe Hope Ltd

Jan 2024 - Jan 2025 (1 year)

Oversaw daily factory operations and compliance with health, safety and labour regulations while managing inventory and procurement, leading a team of 20+ to meet production targets and reduce supply delays. Implemented performance evaluations and conflict resolution processes to improve productivity.

Operations Management Health & Safety Inventory Management Team Leadership Performance Management Conflict Resolution Process Improvement

Education

Degrees, certifications, and relevant coursework

The Chartered Institute of Arbitrators

Associate (ACIArb), International Commercial Arbitration

2021 -

Completed a virtual program in international commercial arbitration and attained Associate status (ACIArb); ongoing professional arbitration training since 2021.