Lydia Maina
@lydiamaina
Results-driven operations strategist with expertise in fintech solutions.
KenyaWhat I'm looking for
I am a results-driven operations strategist with over 8 years of experience in optimizing business processes and enhancing financial performance within the banking and fintech industries. My career has been marked by spearheading high-impact projects, managing multi-million-dollar budgets, and overseeing cross-functional teams to streamline operations and ensure regulatory compliance. I have a proven track record of aligning strategic goals with operational execution, which has enabled seamless remote collaboration and cross-border stakeholder engagement.
Throughout my career, I have led business development efforts that significantly increased revenue and improved operational efficiency through automation and digital payment solutions. My expertise in operations management, compliance, and fintech solutions positions me well for a remote leadership role focused on business transformation and process optimization. I am passionate about driving innovation and enhancing process efficiency, and I thrive in dynamic environments where I can contribute to meaningful change.
Experience
Work history, roles, and key accomplishments
Business Operations Consultant
Yeshara Tokens
Jan 2025 - Present (5 months)
Consulted on business operations and compliance processes during Yeshara Tokens' participation in the CMA regulatory sandbox. Developed operational systems for asset tokenization and advised on governance models and risk documentation.
Business Operations Consultant
Yeshara Tokens
Jan 2025 - Present (5 months)
Consulted on business operations and compliance processes during the CMA regulatory sandbox phase. Developed operational systems for asset tokenization and advised on governance models and risk documentation.
Head of Operations
Mamlaka Hub & Spoke
Jan 2023 - Mar 2024 (1 year 2 months)
Led operations transformation focusing on fintech and payments. Managed multi-channel payment ecosystems and directed regulatory submissions, enhancing compliance and operational efficiency.
Head Of Operations
Roots Africa
Aug 2023 - Jan 2024 (5 months)
Increased lead conversion rates through data-driven strategies and launched digital marketing initiatives. Improved project completion efficiency and streamlined internal processes.
Head Of Operations
Roots Africa
Aug 2023 - Jan 2024 (5 months)
Increased lead conversion rates and brand visibility through data-driven strategies and digital marketing initiatives. Streamlined internal processes and led virtual teams to improve project efficiency.
Operations Manager
Micro Mobile Limited
Jun 2015 - Jun 2021 (6 years)
Enhanced operational efficiency by restructuring workflows and led budgeting efforts. Strengthened remote work culture and managed cross-departmental functions.
Head of Operations
Mamlaka Hub & Spoke
Jan 2023 - Mar 2024 (1 year 2 months)
Led operations transformation towards fintech, managing multi-channel payment ecosystems and overseeing compliance submissions. Enhanced profitability through market analysis and client engagement.
Head Of Operations
Mamlaka Holdings
Jun 2021 - Dec 2022 (1 year 6 months)
Improved operational efficiency through automation and compliance policies. Led a remote team, conducted risk assessments, and maintained strategic stakeholder relationships.
Head Of Operations
Mamlaka Holdings
Jun 2021 - Dec 2022 (1 year 6 months)
Enhanced operational efficiency and financial compliance through process automation and policy implementation. Led a remote team and conducted risk assessments to improve client satisfaction.
Operations Manager
Micro Mobile Limited
Jun 2015 - Jun 2021 (6 years)
Improved operational efficiency by restructuring workflows and leading budgeting efforts. Strengthened remote work culture and managed cross-departmental functions to streamline operations.
Credit & Relationship Officer
Credit Bank Limited
Jul 2010 - Jul 2015 (5 years)
Managed client relationships and credit evaluations, contributing to financial compliance and risk management within the bank.
Credit & Relationship Officer
Credit Bank Limited
Jul 2010 - Jul 2015 (5 years)
Managed client relationships and credit evaluations, contributing to financial risk assessments and compliance with banking regulations.
Education
Degrees, certifications, and relevant coursework
UNUniversity of Nairobi
Master in Business Administration, Operations Management
Master in Business Administration (MBA) with a focus on Operations Management.
Ice Training and Consultancy Ltd
Professional Diploma, Marketing
Professional Diploma from the Chartered Institute of Marketing.
HUHigh Speed Training UK
Certification, Compliance
Certification in Anti-Money Laundering (AML) & Financial Crime Compliance.
JTJomo Kenyatta University of Agriculture and Technology
Bachelor in Business Commerce, Business Administration
Bachelor in Business Commerce & Business Administration with a specialization in Marketing.
HUHigh Speed Training UK
Certification, Compliance
Certification in Anti-Bribery Compliance.
Tech stack
Software and tools used professionally
Availability
Location
KenyaAuthorized to work in
Job categories
Skills
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