Ng'anjo Lungu
@nganjolungu
I build customer journeys and lead CRM growth across African markets.
ZambiaWhat I'm looking for
At 888AFRICA, I develop tailored customer journeys across African markets and lead a multi-national team to align CRM execution with organizational goals.
I've also led social media at Betway Africa and worked in account management, copywriting, and sports management. I bring a marketing and management background from Monash South Africa and a customer-centric approach to growth and engagement.
Experience
Work history, roles, and key accomplishments
CRM Manager - Africa
888AFRICA
Jul 2025 - Present (1 year 4 months)
Drive the development of tailored customer journeys across African markets while providing strategic leadership to a multi-national team, ensuring alignment between organizational goals and daily CRM execution.
Social Media Manager
Betway Africa
Jul 2020 - Jul 2025 (5 years)
Worked as Social Media Manager at Betway Africa.
Account Manager
Fortress Sports Gear
Nov 2017 - Jul 2020 (2 years 8 months)
Worked as Account Manager at Fortress Sports Gear.
Copywriter/Social Media Manager
R&G Events
Jul 2017 - Jul 2020 (3 years)
Worked as Copywriter/Social Media Manager at R&G Events.
Team Manager
RG Sports Management
Aug 2017 - Sep 2019 (2 years 1 month)
Worked as Team Manager at RG Sports Management.
Education
Degrees, certifications, and relevant coursework
GO Academy.io - Gaming Operations Academy
2026 Q1 Responsible Gaming, Suicide Prevention & Ethical Advertising Workshop
Issued Mar 2026
Google Digital Garage
Fundamentals of Digital Marketing
Issued Jan 2023
Monash South Africa
Bachelor of Business Science, Marketing
2012 - 2016
Bachelors Degree in Marketing
Tech stack
Software and tools used professionally
Availability
Location
ZambiaAuthorized to work in
Salary expectations
Social media
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