NJNgabo J
@ngaboj
Electronics & Telecommunications engineer specializing in network performance, data analysis, and full-stack development.
RwandaWhat I'm looking for
I am an Electronics and Telecommunication engineer with hands-on experience in network performance analysis, data consultancy, and full-stack development training. I combine formal engineering education with practical internships and roles at MTN, RBA, and other organizations to deliver measurable performance improvements.
I have completed professional trainings in machine learning, data sciences, IoT, and full-stack development, and I hold SAS Specialist recognition in Machine Learning. My work highlights include network data analysis at MTN, platform redevelopment internships, and contributions to ICT community projects.
I bring technical proficiency in Python, C/C++, JavaScript, PHP, networking (CCNA), Power BI, and a proven record in IT support, service desk, and data-driven decision making. I am driven to apply analytics and software skills to optimize network operations and build reliable digital services.
Experience
Work history, roles, and key accomplishments
Network Performance Analyst
MTN
Mar 2024 - Present (1 year 9 months)
Collect and analyse network data to improve performance and reliability across MTN's mobile network infrastructure.
Phone Deal Agent Analyst
EBU
Jan 2023 - Jan 2024 (1 year)
Analysed airtime top-up and sales trends to inform promotions and improve customer purchase patterns.
Data Consultant
MTN Service Centres
Jan 2021 - Jan 2023 (2 years)
Provided IT support, service desk operations and data consultancy to improve service centre processes and reporting.
Customer Care Agent
Ison BPO
Nov 2019 - Jan 2021 (1 year 2 months)
Handled customer inquiries and support for MTN call centre operations, maintaining high service standards.
Professional Intern
Rwanda Broadcasting Agency
Jan 2018 - Jan 2018 (0 months)
Tutored and supported server room operations, contributing to broadcast IT maintenance and uptime.
Intern - Telecom
Contact TV/Radio
Jan 2017 - Jan 2017 (0 months)
Provided telecommunication support and assisted with broadcast technical tasks during internship.
Education
Degrees, certifications, and relevant coursework
Academy Power Learn Africa
Professional Training, Software Engineering
2025 -
Enrolled in a professional software engineering program covering full-stack development, Python, databases, Dart, and AI.
UKUniversity of Rwanda (former KIST)
Bachelor of Engineering, Electronics and Telecommunication Engineering
Activities and societies: Radio Frequency Energy Harvesting project (2018)
Completed a Bachelor's degree in Electronics and Telecommunication Engineering, focusing on electronic systems and telecommunications.
CACisco Networking Academy
Certificate in Routing and Switching, Networking
2016 - 2016
Completed an Introduction to Routing and Switching networking training.
Lycée de Kigali
Secondary School Diploma, Physics, Chemistry and Mathematics
2010 - 2012
Activities and societies: Civic education team leader (2012)
Completed Secondary School Diploma with focus on Physics, Chemistry and Mathematics.
Availability
Location
RwandaAuthorized to work in
Job categories
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