Open to opportunities

Jakaylee User

@jakayleeuser

Detail-oriented administrative and customer service professional specializing in virtual support, data entry, and document management.

Barbados

Message

What I'm looking for

I’m seeking remote opportunities in virtual administration, data entry or clerical roles—where I can deliver high-quality support, handle confidential information carefully, and apply strong time management and attention to detail to meet deadlines.

I’m a detailed-oriented and reliable administrative and customer service professional with strong experience in virtual communication, data entry, and document management. I’m adept at working independently, managing time effectively, and delivering high-quality support in fast-paced environments.

In my role as a Stenographer/Administrative Clerk at the University of the West Indies – Cave Hill Campus, I managed incoming and outgoing communications (emails, memos, and follow-ups), maintained and updated records and files for accurate tracking, and performed detailed data entry with accuracy and completeness. I also prepared and edited official correspondence and reports using Microsoft Word and Excel, while handling inquiries professionally to ensure timely resolution.

Earlier, as an Administrative Intern, I acted as the first point of contact via phone and in-person and supported document management through photocopying, scanning, and filing. I also bring strong reliability and confidentiality to structured environments as an Invigilator with the Caribbean Examinations Council, and I’ve developed customer service strength through roles in retail and hospitality—so I’m ready to support remote teams in virtual administration, data entry, and clerical work.

Experience

Work history, roles, and key accomplishments

Invigilator

Caribbean Examinations Council

Apr 2026 - Jun 2026 (2 months)

Supervised students during examinations to ensure compliance with exam regulations and procedures. Organized seating, verified attendance, monitored exam conditions for academic integrity, and securely collected and submitted completed scripts.

Exam Proctoring & Compliance Seating Coordination Student Academic Integrity Candidate Guidance Record Accountability Attention To Detail

Stenographer & Admin Clerk

University of the West Indies – Cave Hill Campus

Jul 2025 - Feb 2026 (7 months)

Managed incoming and outgoing communications, maintaining accurate records and databases for account and document tracking. Performed detail-oriented data entry, prepared official correspondence and reports using Microsoft Word and Excel, and supported timely administrative follow-ups.

Administrative Support Records Management Microsoft Word Microsoft Excel

Deli Assistant

Channell Supermarkets

Jan 2024 - Jan 2025 (1 year)

Provided consistent customer service in a fast-paced retail environment by resolving inquiries and concerns professionally. Maintained organized product displays and followed hygiene standards while working efficiently under pressure.

Customer Service Fast Paced Retail Support Product Display Maintenance Attention To Detail Team Collaboration

Waitress/Cashier

Sharad’s Bar & Grill

Jan 2021 - Jan 2023 (2 years)

Delivered excellent service to high volumes of customers in a fast-paced setting. Processed cash and card transactions accurately while maintaining a friendly, professional demeanor.

Customer Service High Volume Guest Relations Professional communication

Administrative Intern

University of the West Indies – Cave Hill Campus

Jun 2025 - Present (1 year)

Served as a first point of contact via phone and in-person, providing professional assistance. Drafted formal emails, letters, and memoranda and supported document management through photocopying, scanning, and filing.

Reception & First Contact Customer Service Professional communication Email Drafting Document Scanning Administrative Assistance Time Management