Nermine Maher
@nerminemaher
Remote customer support professional with 25+ years in client relations, leadership, and problem-solving.
EgyptWhat I'm looking for
I’m a results-driven customer relations professional with over 25 years of experience in education, leadership, and customer communication. Since 2000, I’ve communicated daily with students and parents, handled concerns professionally, and built long-term trust through continuous follow-up and clear solutions.
I also bring strong coordination and leadership experience from leading a School Activities Committee of 22 members, designing event concepts, assigning responsibilities, and ensuring smooth operations from planning to execution. I’m comfortable hosting ceremonies and presenting confidently, and I’m now seeking a Remote Customer Support, Sales Development, Chat Support, or Administrative role where communication, leadership, and problem-solving drive success.
Experience
Work history, roles, and key accomplishments
Customer Support & Sales
Remote
Jan 2000 - Present (26 years 5 months)
Communicate daily with students and parents to address concerns and provide effective solutions, building long-term trust through continuous follow-up. Deliver presentations confidently and resolve conflicts using strong organizational and communication skills.
School Activities Team Lead
School Activities Committee
Jan 2000 - Present (26 years 5 months)
Lead and coordinate a committee of 22 members, designing event concepts and managing end-to-end execution for large school events. Plan schedules, assign responsibilities, and coordinate with school management, teachers, parents, and students to ensure smooth operations and strong public communications.
Education
Degrees, certifications, and relevant coursework
Montessori Professional Diploma
Professional Diploma, Montessori Education
Completed a Montessori Professional Diploma, building training aligned with Montessori methods.
UC Mas
Certification, UC MAS
Completed a UC Mas certification as listed in the education section.
Mère de Dieu
High School Degree (French System), French System Secondary Education
Earned a high school degree in the French system from Mère de Dieu.
Availability
Location
EgyptAuthorized to work in
Job categories
Skills
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