Looking for a job

Nelli Goginyan

@nelligoginyan

Message

I support B2B partners and operational teams in fast-paced international iGaming environments.

Armenia

Message

What I'm looking for

I'm looking to contribute my B2B partner support and operational experience to a dynamic international team.

I've worked in the international iGaming environment, supporting B2B partners and collaborating with internal teams.

My experience includes partner interaction and operational processes within a dynamic international setting.

I adapt quickly to new tasks and pay close attention to details.

I'm ready to discuss how I can contribute to a team with my partner-support and operational experience.

Experience

Work history, roles, and key accomplishments

CCTV Operator — Online Casino

Ecofan

Jan 2025 - Jan 2026 (1 year)

Monitored live casino operations via CCTV, ensuring compliance with internal standards. Identified irregularities and coordinated with operational and technical teams to resolve issues.

CCTV Monitoring Compliance Incident Reporting Coordination Record keeping

B2B Partner Support Specialist

International iGaming Company

Mar 2023 - Sep 2025 (2 years 6 months)

• Communicate with B2B partners on a daily basis, providing ongoing operational and account support.
• Resolve partner requests and issues related to technical, financial, and operational matters.
• Monitor partner performance and product/integration-related issues to support smooth operations
• Maintain strong partner relationships through timely communication, follow-up, and problem resolution

Pre-match Trader

Digitain

Mar 2023 - Apr 2024 (1 year 1 month)

Analyzed sports events, teams, statistical data, and market trends to support accurate pricing decisions. Created and adjusted pre-match betting odds based on statistical and market analysis, monitored competitors, and managed betting risk.

Sports Trading Data Analysis Market Analysis Risk Management Statistical Analysis

Office Manager / Logistics Manager

Eurobus

Coordinated daily office and logistics operations in a fast-paced environment. Communicated with clients, suppliers, and internal stakeholders to resolve operational requests.

Office Management Logistics Communication Skills Time Management Multitasking

CCTV / Operations Specialist

International iGaming Company

Monitored live casino operations through CCTV systems to ensure compliance with internal procedures and operational standards. Identified irregularities and coordinated with operational and technical departments to resolve issues.

CCTV Monitoring Operations Compliance Issue Reporting Record keeping Report Preparation Attention To Detail

B2B Partner Support Specialist

Digitain

Provided daily operational and account support to B2B partners, resolving technical, financial, and operational issues. Maintained partner relationships and coordinated with internal teams for cross-functional support.

B2B Communications Partner Relationship Management Operational Support CRM Ticketing Systems Problem Solving Cross Functional Communication

CCTV / Live Casino Operations

Ecofan

Monitored live casino tables and studio operations using CCTV systems, ensuring compliance with internal procedures and iGaming standards. Observed dealer performance and reported suspicious activity.

CCTV Monitoring Compliance Game Integrity Surveillance Reporting