Open to opportunities

Nellie Jeruto

@nelliejeruto

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IT Analyst with expertise in data migration and translation services.

Kenya

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What I'm looking for

I am looking for opportunities that allow me to leverage my IT and translation skills in a dynamic environment, fostering growth and collaboration.

I am an IT Analyst with a strong background in information and communication technology, having graduated with a B.A. from Eldoret University in May 2020. My professional journey began at Safaricom, where I oversaw the migration of data to new systems, ensuring a seamless transition with minimal impact on business operations. I developed comprehensive documentation for IT systems and procedures, analyzed current work practices, and recommended improvements to enhance workflows and functionalities.

Currently, I work as an Agent Translator at Airtel Kenya, where I facilitate communication between non-English speaking patients and healthcare professionals. My role involves translating various media, including videos and documents, while collaborating with a team to meet tight deadlines. My commitment to quality is reflected in my receipt of the Best Translator Award in May 2024 from Upwork, where I consistently delivered urgent translations with 100% client satisfaction.

Experience

Work history, roles, and key accomplishments

Current

Agent Translator

Current

Airtel Kenya

Jan 2024 - Present (1 year 7 months)

Facilitated communication between non-English speaking patients and healthcare professionals, improving patient care outcomes. Translated videos, tutorials, adverts, and films by writing and providing accurate subtitles. Collaborated with a team of translators on large projects, effectively managing time to meet tight deadlines.

Translation Proofreading Cultural Sensitivity Time Management

IT Analyst

Safaricom

Jan 2022 - Present (3 years 7 months)

Oversaw the migration of data to new systems, ensuring a seamless transition with minimal impact on business operations. Developed and maintained comprehensive documentation for IT systems and procedures. Initiated updates to systems, enhancing workflows and adding new functionalities.

Data Migration Documentation Proposal Writing

Education

Degrees, certifications, and relevant coursework

Eldoret University

B.A Information and communication technology, Information and Communication Technology

Studied Information and Communication Technology, gaining expertise in various aspects of IT. Developed skills in system analysis, data migration, and documentation.