Open to opportunities

Nelius wahome

@neliuswahome

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Production-focused operations professional with cross-functional technical and training skills.

Kenya

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What I'm looking for

I seek a role where I can lead operations or production teams, improve processes, train staff, and deliver measurable quality and efficiency gains in a collaborative environment.

I am a production and operations professional with hands-on experience overseeing daily printing operations, managing production teams, and implementing safety and quality controls. I combine technical troubleshooting, quality control and MS Office proficiency with staff training and process-improvement initiatives to meet production targets and streamline workflows.

I also bring experience in customer-facing roles and early childhood education, including classroom planning, developmental assessment and hospitality service. I hold certifications in orthopaedics and ICDL, and I am committed to continuous learning, cross-functional collaboration and delivering measurable operational improvements.

Experience

Work history, roles, and key accomplishments

Production Supervisor

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Oversaw daily printing production, managed and trained a production team, and implemented process and safety improvements to meet production targets and quality standards.

Production Management Quality Control Process Improvement Operations Coordination Reporting

Customer Service Server

Unknown

Greeted and served customers, managed orders and payments, handled inquiries and complaints, and maintained dining area cleanliness to ensure a pleasant customer experience.

Customer Service Order Management

IT Support Technician

Unknown

Provided technical support to end-users, diagnosed and resolved hardware and software issues, managed user accounts, and conducted system maintenance and deployments.

Technical Support Active Directory Maintenance User Training

Early Childhood Educator

Unknown

Developed and implemented age-appropriate lesson plans, monitored developmental progress, and maintained a safe, stimulating classroom to foster social and cognitive growth.

Lesson planning Child Development Classroom Management Activity Supervision Behavioral Guidance