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Neil Dutta

@neildutta

Quality Assurance Test Lead at International Rescue Committee who improved deployment efficiency by 35% through sprint process improvements.

United States

Message

At International Rescue Committee, I tested Salesforce Service Cloud and Sales Cloud features, workflows, automation, and data imports. I improved deployment efficiency by 35% through continual improvement and monitoring of sprint processes.

I coordinated user acceptance testing with business users and stakeholders, organized sprint testing, and tracked defects through verification with developers. At Wheels Up, I automated test cases using Selenium IDE and Gherkin for iOS and Android mobile builds.

Experience

Work history, roles, and key accomplishments

Quality Assurance Test Lead

International Rescue Committee

Mar 2023 - Mar 2026 (3 years)

Tested features for Salesforce Service Cloud and Sales Cloud, managed user stories in Jira and Confluence, and coordinated UAT testing. Leveraged AI tools for regression testing and predictive bug detection.

Salesforce Service Cloud Salesforce Sales Cloud Data Loader Jira Confluence Monday.Com Asana Applitools Regression Testing UAT Agile Scrum

Senior Quality Assurance Tester

Wheels Up

Nov 2020 - Feb 2023 (2 years 3 months)

Generated test requirements for mobile builds, automated test cases using Selenium IDE with BDD/TDD, and maintained documentation in Confluence.

Selenium IDE BDD Test Driven Development Gherkin Jira Confluence Monday.Com iOS Android Testing Automation

QA Team Lead

Namely

Oct 2017 - Oct 2020 (3 years)

Refined user requirements for agile teams, ran metrics on failed tickets, and performed root cause analysis of production issues.

Agile Jira Root Cause Analysis Metrics Defect Tracking Collaboration

Quality Analyst Software Lead

InnRoad

Oct 2015 - Sep 2017 (1 year 11 months)

Worked on microservices and APIs integrating with legacy systems, held Agile Scrum ceremonies, and implemented testing strategies for UI/UX changes.

Microservices APIs Agile Scrum UI UX testing iOS Android

Education

Degrees, certifications, and relevant coursework

Google

AI Essentials Specialization Certificate, Artificial Intelligence

Completed the Google Coursera AI Essentials Specialization Certificate, covering generative AI tools and effective prompt methods for project research and data analytics.