Neha srinivas Dikshith
@nehasrinivasdikshith
Customer success and solution consulting leader guiding enterprise SaaS implementations from discovery to go-live adoption.
IndiaWhat I'm looking for
I lead enterprise digital transformation engagements at CONSILIO, facilitating executive discovery workshops and translating customer objectives into scalable solution strategies.
Before that, I managed end-to-end enterprise SaaS implementations at SirionLabs India Pvt. Ltd., owning onboarding, implementation planning, testing, training, user enablement, adoption, and post go-live support for global customers.
I’ve worked closely with Product, Engineering, Support, and executive stakeholders across Legal, Procurement, Sales, Operations, IT, and Business to align requirements with platform capabilities and drive implementation governance, risk, and communication.
Earlier roles as an Implementation/Business Analyst included supporting delivery with business process analysis, functional documentation, requirements gathering, training sessions, and stakeholder coordination.
Experience
Work history, roles, and key accomplishments
Lead - Solution Architect
Consilio
Mar 2026 - Present (5 months)
Lead strategic customer engagements for enterprise digital transformation initiatives, facilitating executive discovery workshops and driving implementation planning.
Solution Consultant
SirionLabs India Pvt. Ltd.
Jul 2022 - Feb 2026 (3 years 7 months)
Managed end-to-end enterprise SaaS implementations for global customers from discovery through go-live, leading workshops and advising executive stakeholders.
Implementation Consultant
Replicon Software India Pvt. Ltd.
Sep 2021 - Jul 2022 (10 months)
Delivered SaaS implementation projects from onboarding to deployment, conducting customer training and providing post go-live support.
Business Analyst
Hansa Solutions
Feb 2021 - Aug 2021 (6 months)
Supported enterprise implementation projects through business analysis and stakeholder coordination, preparing functional documentation.
Business Analyst
Cotiviti India Pvt. Ltd.
Mar 2019 - Jan 2020 (10 months)
Supported business transformation initiatives through process analysis and solution documentation.
Business Analyst
Siri Innovations
Apr 2014 - Mar 2017 (2 years 11 months)
Gathered business requirements and supported enterprise application delivery.
Pharma Benefit Analyst
UnitedHealth Group
May 2013 - Mar 2014 (10 months)
Supported pharmacy benefit operations while maintaining quality and process excellence.
Education
Degrees, certifications, and relevant coursework
Central University of Puducherry (MTPGRIHS)
Bachelor of Pharmacy, Pharmacy
Bachelor of Pharmacy degree from Central University of Puducherry.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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