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Nefthali AVNA
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Nefthali AV

@nefthaliav

Healthcare Operations & Reporting Analyst specializing in advanced Excel KPI systems.

United States
Message

What I'm looking for

I’m looking for a healthcare operations role where I can build formula-driven KPI reporting, improve workflow efficiency, and support compliance-driven performance initiatives—leveraging structured Excel reporting to turn operational data into action.

I’m a Healthcare Operations & Reporting Analyst with 10+ years of experience in home health and international medical operations. I design structured reporting systems that translate operational data into clear performance metrics, operational KPIs, and compliance-ready insights.

In my current role as a Coordination Analyst, I’ve built and maintained a structured reporting system tracking 122 monthly operational performance metrics, optimizing case tracking workflows and improving operational efficiency by 30% across coordination and compliance functions. Previously, I designed and implemented workflow and tracking systems for surgical teams and community clinics, increasing operational efficiency by 90%, while also serving as a bilingual liaison to support communication and continuity of care.

Experience

Work history, roles, and key accomplishments

PY
Current

Coordination Analyst

Preferred Home Care of New York

Oct 2019 - Present (6 years 10 months)

Designed and maintained a structured reporting system tracking 122 monthly operational performance metrics, including case intake, discharge, retention, and service utilization. Optimized case tracking workflows, improving data accuracy and increasing operational efficiency by 30% across coordination and compliance functions.

SI

Surgical Coordinator

Solid Rock International

Jul 2015 - Aug 2019 (4 years 1 month)

Coordinated operations between 450 and 2,000 incoming American surgical and primary care personnel annually to support care delivery across underserved communities. Designed and implemented workflow tracking and planning systems for surgical teams and community clinics, standardizing scheduling and patient follow-up and increasing operational efficiency by 90%.

Education

Degrees, certifications, and relevant coursework

PP

Paramedic Education Program

Paramedic Education Program, Paramedic

Completed a Paramedic Education Program in San Juan de la Maguana, Dominican Republic, graduating in July 2015.

CR

Colegio Evangélico Lucille Rupp

High School Diploma

Earned a High School Diploma from Colegio Evangélico Lucille Rupp, graduating in June 2005.

Tech stack

Software and tools used professionally

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