Nazia Ahmed

Currently serving as a Credit Controller, managing outstanding invoices for both UK and international clients. Responsibilities include checking payment allocations, resolving customer queries, and utilizing customer portals.

Managed a portfolio of over 300 clients, handling debt collection, ledger analysis, and payment processing. Successfully negotiated payment plans and ensured timely payments by adhering to credit terms.

Performed credit control by contacting customers daily to collect outstanding debts and negotiating payment terms. Managed purchase and sales ledgers, processing a high volume of invoices and ensuring accurate financial records.

Handled inbound calls, collecting financial information related to gas and electricity from over 50 customers daily. Updated system records and resolved customer queries and complaints efficiently.

Provided customer service, operated the till, and managed stock replenishment. Addressed customer queries and ensured a positive shopping experience.

Chased aged debtors and reconciled petty cash using Sage Line 50. Managed sales and purchase invoices, orders, and cheques, and prepared for auditing.

Inputted data using Microsoft Access database and calculated travel expenses. Managed phone calls, filled out forms, booked drivers, and handled client queries.

Handled outbound calls, processed payments, and addressed customer queries. Ensured efficient and accurate resolution of customer issues.

Investigated and analyzed company reports for Capital Gains Tax and self-assessment cases, identifying errors and fraud. Assessed employment tax figures, penalty charges, and worked with tax relief initiatives.

Assisted clients with financial and income statements, addressing their problems and providing guidance. Facilitated access to appropriate resources and support.

Managed stock room operations and assisted customers on the sales floor. Ensured efficient stock organization and provided excellent sales support.

Performed bookkeeping, calculated expenditures, and reconciled bank statements. Managed VAT returns, annual filings, and payroll processing for clients.

Performed administrative tasks including filing and data entry. Supported daily operations by maintaining organized records.

Completed a Master of Science in Accounting and Finance, achieving a Merit. This program enhanced my understanding of advanced financial concepts and accounting principles.

Obtained a Bachelor of Science with Honours in Professional Accounting, achieving a 2.2 classification. The curriculum covered key areas such as Financial Accounting, Management Accounting, Financial Reporting, and Business Taxation.

Achieved Distinction, Distinction in Information Technology (Double Award) and Distinction* in Business Studies (Single Award). These qualifications provided a strong foundation in IT and business principles.

Completed GCSEs in Mathematics, Information Technology, Health and Social Care, and English. These studies provided fundamental academic skills across various subjects.