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@geraldrimonmukorera
Motivated individual with strong customer service and teamwork skills.
I am a highly motivated and adaptable professional with a unique blend of competencies that make me an ideal candidate for roles in dynamic environments, such as cruise ships. My experience in customer service has equipped me with excellent communication skills, allowing me to interact effectively with diverse groups from various cultural backgrounds. I thrive in fast-paced settings and am committed to ensuring the highest level of safety, security, and customer satisfaction.
In my previous roles, I have demonstrated strong problem-solving and conflict resolution skills, which enable me to think critically and respond promptly to challenging situations. As a Credit Controller at Brookes Debt Management Systems, I successfully managed outstanding debts, negotiated payment plans, and built relationships with customers to encourage timely payments. My experience as a Sales Representative at Gtel Telecomms further honed my ability to identify sales opportunities and collaborate with teams to achieve targets.
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Work history, roles, and key accomplishments
Brookes Debt Management Systems
Oct 2018 - Nov 2019 (1 year 1 month)
Managed and collected outstanding debts, ensuring timely payments and minimizing bad debts. Responsibilities included sending reminders, negotiating payment plans, and maintaining accurate customer records.
Athenitis Spar
Dec 2016 - Jun 2017 (6 months)
Supported production operations by maintaining a clean working environment, reporting issues, and performing manual labor tasks. Worked collaboratively with team members.
Gtel Telecomms Zim
Aug 2016 - Aug 2016 (0 months)
Promoted and sold company products, generating revenue and meeting sales targets. Responsibilities included identifying sales opportunities, conducting phone demonstrations, and collaborating with marketing.
Degrees, certifications, and relevant coursework
BSc Honours Degree, Business Management and Entrepreneurship
2012 - 2017
Completed a BSc Honours Degree in Business Management and Entrepreneurship, focusing on operations management, leadership skills, and entrepreneurship principles.
Software and tools used professionally
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