
Nazareth Alvarado
@nazarethalvarado
I optimize Salesforce Sales and Service Cloud operations for global teams and partner communities.
What I'm looking for
At Experian, I support Salesforce operations across North America and EMEA, resolving customer-impacting issues and optimizing Partner Community access, usability, and secure collaboration. I also lead UAT for Panama Sales Operations migration, creating test scripts, training users, and validating production readiness.
Previously at VMware and 3M, I coordinated Service Cloud deployments, supported post-launch stability, analyzed Salesforce data, and improved Sales Cloud and Service Cloud processes. I bring 5+ years of Salesforce administration experience across incident management, release management, automation, compliance, and Agile delivery.
Experience
Work history, roles, and key accomplishments
Act as primary point of contact for North America and EMEA, ensuring timely resolution of customer-impacting issues across Salesforce org. Administer and optimize Salesforce Partner Community, lead UAT for Salesforce migration, and implement process automation through flows and validation rules.
Education
Degrees, certifications, and relevant coursework
Universidad Estatal a Distancia
Bachelor's Degree, Information Technology for Education
Pursuing a degree in Information Technology for Education, expected to complete in March 2028.
UCreativa
Professional Certification, DevOps
Completed a DevOps Professional Certification in September 2026.
Colegio Nacional Marco Tulio Salazar
High School Diploma, General Studies
Earned a High School Diploma in 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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