Looking for a job

Naza Esther

@nazaesther

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Customer service manager at Nazarati Fashion, designing bespoke menswear around customers’ individual requirements.

Nigeria

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What I'm looking for

I’m open to opportunities in Customer Service, Customer Support, Client Relations, Sales Support, and Remote Customer Service, where I can bring my customer-facing experience while continuing to grow professionally.

At Nazarati Fashion, I manage customer relationships and handle concerns throughout the service process. I also design bespoke male wear based on each customer’s requirements and preferences.

At ZARATI, I managed client communication, orders, and day-to-day business activities. I worked with customers on design choices and order details, aiming for satisfactory resolutions and repeat business.

At Tony Fashion Academy, I managed customer relationships, supported business operations, and trained workers to serve customers effectively. I’m developing my customer service and CRM skills through structured online training, and I’m interested in how customer-support tools are used in remote work.

Experience

Work history, roles, and key accomplishments

Current

Manager

Current

Nazarati Fashion

Jan 2025 - Present (1 year 10 months)

• Manage customer relationships and handle customer concerns throughout the service process.
• Design bespoke male wear based on individual customer requirements and preferences.

Manager and fashion designer

ZARATI

Jan 2025 - Oct 2026 (1 year 9 months)

• Manage customer relationships and communicate with clients throughout the service process.
• Understand customers’ individual needs, preferences, and requirements to provide personalized services.
• Handle customer questions and concerns professionally, working toward satisfactory resolutions.
• Manage customer orders and ensure services are delivered according to agreed requirements.
• Build st

Manager

Tony Fashion Academy

Aug 2023 - Jan 2025 (1 year 5 months)

• Managed customer relationships and responded to customer concerns to support a positive service experience.
• Identified customer needs and recommended appropriate services based on individual requirements.
• Maintained relationships with existing customers while identifying opportunities to attract new clients.
• Assisted with resolving customer issues and worked toward timely and satisfactory