Open to opportunities

Navneet Chalana

@navneetchalana

Message

Results-oriented staffing professional with 20 years in technology recruitment.

India

Message

What I'm looking for

I seek a dynamic role in a forward-thinking organization that values innovation and growth.

With over 20 years of experience in technology recruitment, I have consistently delivered exceptional results by leveraging my expertise in staffing, service delivery, and business development. My career has been marked by a commitment to quality and customer experience, enabling me to build and reorganize teams that meet or exceed corporate objectives. I thrive on the challenge of finding the most difficult candidates in the market, ensuring that my clients receive the best talent available.

As a Senior Director at Epik Solutions, I manage a diverse team across multiple regions, overseeing a portfolio worth $15 million. My role involves not only client onboarding and contractor offboarding but also the strategic implementation of workforce transformation initiatives. I have successfully customized various ATS and VMS systems to streamline recruitment processes, enhancing operational efficiency and client satisfaction. My ability to analyze and improve existing setups has led to significant increases in performance and revenue.

Throughout my career, I have worked with numerous high-profile clients and partners, including Fortune 500 companies and Big 4 firms. My strategic approach to talent acquisition and resource management has resulted in back-to-back quarterly awards for revenue generation. I am passionate about fostering a culture of continuous improvement and innovation within my teams, ensuring that we remain at the forefront of the staffing industry.

Experience

Work history, roles, and key accomplishments

Current

Senior Director

Current

Epik Solutions

Nov 2019 - Present (5 years 7 months)

Managed global workforce transformation and full lifecycle for high visibility client accounts. Oversaw a $15M offshore portfolio, improved operational processes, and customized ATS for enhanced recruitment efficiency. Led cross-functional teams and developed training programs for staffing delivery.

Vendor Management Team Leadership Digital Marketing Performance Metrics Technical Screening

Director Delivery & Operations

Shimento Inc

Apr 2019 - Nov 2019 (7 months)

Led offshore operations and service delivery for a team of 22. Developed strategies for ITSM consulting, customized ATS for recruitment processes, and enhanced HR functions. Managed client relationships and ensured high-quality service delivery.

Service Delivery ITSM Client Relationship Management Team Leadership Performance Reviews Technical Screening

Vice President (Delivery & Operations)

Deegit Inc

Feb 2014 - Mar 2019 (5 years 1 month)

Managed a $55M portfolio with over 200 offshore employees. Improved SLA compliance and profitability through strict quality controls and process adherence. Developed recruitment training plans and managed full-cycle recruitment for high-priority roles.

Portfolio Management SLA Process Improvement Team Leadership Client Engagement Technical Screening Performance Metrics

Board of Director

DTSC Inc

Jul 2012 - Nov 2013 (1 year 4 months)

Responsible for P&L across India and USA offices. Rebuilt operations to profitability, developed effective communication models, and executed sales strategies to enhance client relationships and increase headcount.

Sales Strategy Client Relationship Management Recruitment Process Design Team Leadership Communication Business Development

Sr. Business Manager

Damcosoft Inc

May 2011 - Jul 2012 (1 year 2 months)

Developed business plans for target markets, managed key accounts, and handled full-cycle recruiting. Established relationships within target sectors and ensured timely pursuit of opportunities.

Business Development Key Account Management Market Analysis Sales Forecasting Client Communication Contract Management Team Collaboration Performance Tracking

Senior Regional Manager

Ramy InfoTech Inc

Sep 2010 - May 2011 (8 months)

Managed direct sales and recruiting operations, developed partnerships with major integrators, and ensured high-quality service delivery. Oversaw the order fulfillment process and provided training to new recruiters.

Sales Management Recruiting Partnerships Quality Assurance Training Team Management Communication Performance Metrics Technical Recruitment order fulfillment

Team Manager

Okaya Infocomm

May 2008 - Apr 2010 (1 year 11 months)

Oversaw client communications and compliance, managed resource allocation, and ensured quality standards were met. Provided mentoring and training to account managers and conducted workshops on social media recruitment.

Client Communication Resource Management Quality Assurance Training Social Recruiting Team Leadership Compliance Performance Tracking Account Management Conflict Resolution

Business Development Manager

FCS Software Solutions Limited

Jan 2007 - Feb 2008 (1 year 1 month)

Generated business through client interactions and partnerships. Managed the full recruitment cycle and ensured compliance with legal requirements in contracts and agreements.