Looking for a DA, BA, or Operations role where data drives real decisions and there's room to improve processes. I thrive in cross-functional environments and am open to any industry. Open to relocating internationally. Available to start within one month.
Supakorn Butthep
@supakornbutthep
Ops & data professional skilled in SQL, Power BI, and process automation. Improved margins 17%→20%+. Open to DA, BA, or Ops roles. Avail. in 1 month.
What I'm looking for
I'm an Operations and Data professional with nearly 2 years of experience at Thai Tourism Development, where I managed end-to-end operations, built data reporting systems, and led process improvement initiatives that delivered measurable business results.
On the data side, I work with SQL, Power BI, Tableau, and Excel to extract insights from operational datasets and build dashboards that support decision-making. One of my key achievements was analyzing booking data to build demand forecasting models that stabilized profit margins from a volatile 17% to a consistent 20%+.
On the operations side, I've overseen 20–100 concurrent daily activities, coordinated 30+ suppliers, maintained a 90% on-site issue resolution rate, and led a full SOP redesign covering Supplier Management, Reservation Systems, and Customer Service workflows. I also led an API integration project connecting external booking platforms (Klook, DMC) with our internal system, eliminating manual data entry and improving reporting accuracy.
I hold a Bachelor's degree in English for Business Communication from Sripatum University (GPA 3.73) and am comfortable working in both Thai and English environments.
I'm now looking to bring this mix of analytical and operational skills to a new industry. I'm open to roles in Data Analytics, Business Analysis, Operations, or Process Improvement — across any sector. I'm open to relocating internationally and available to start within one month.
Experience
Work history, roles, and key accomplishments
Senior Operations Manager
TTD Global Co., Ltd.
Jul 2024 - Present (1 year 11 months)
Oversaw daily operations of 20–100 tours by coordinating 30+ suppliers and cross-functional stakeholders, achieving a 90% on-site issue resolution rate. Leveraged SQL/Power BI/Excel to stabilize profit margins from a volatile 17–20% to a consistent 20%+ and used AI-assisted checks to detect unsynced Klook bookings and reduce manual verification time.
Intern Coach
Wall Street English
Jan 2024 - May 2024 (4 months)
Coordinated class schedules and provided personalized course recommendations for 500+ students while working with native English-speaking coaches in an international environment.
Adapted to a fast-paced international work environment under a J-1 Cultural Exchange Visa, demonstrating cross-cultural communication and operational agility.
Education
Degrees, certifications, and relevant coursework
Sripatum University
Bachelor of School of Liberal Arts, English for Business Communication
Grade: Cumulative GPA: 3.73/4.00
Bachelor of School of Liberal Arts with a major in English for Business Communication and a minor in International Business, graduating in 2023 with a cumulative GPA of 3.73/4.00.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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