Natia Izoria
@natiaizoria
I grow retention and revenue for high-value international clients through personalized customer success strategies.
GeorgiaWhat I'm looking for
At FARFETCH, I managed 200+ high-value international clients across Europe, CIS and APAC, converting offline luxury customers into online high-spend buyers and reactivating dormant relationships. I consistently exceeded revenue KPIs while building trust around complex, high-value purchases.
I've also managed top-tier client portfolios at TSUM, supported digital commerce at Browns Fashion, and built B2B partnerships, customer experiences, and product operations through founder-side ventures. I'm especially interested in fintech, brokerage infrastructure, crypto markets, SaaS, and API-driven products.
Experience
Work history, roles, and key accomplishments
Customer Success / Strategic Account Management
Managed a portfolio of 200+ high-value international clients, driving engagement and revenue growth. Developed reactivation strategies for dormant clients and consistently exceeded monthly and quarterly KPIs.
Education
Degrees, certifications, and relevant coursework
Natia hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
GeorgiaAuthorized to work in
Job categories
Skills
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