Nathan Decosemo
@nathandecosemo1
Experienced support worker providing empathetic care, conflict resolution, and staff training for vulnerable service users.
United KingdomWhat I'm looking for
I changed career paths in 2018 and moved to the care sector because I feel passionate about working in an industry where I can make a difference. I bring an empathic approach, excellent work ethic, and an ability to stay adaptable when people have additional support needs or face difficult circumstances.
As a Support Worker with Direct Health Group Ltd (March 2018 - PRESENT), I provide personalised care in day-to-day lives, support service users with challenges caused by their vulnerabilities, and use conflict resolution to achieve positive outcomes. I also handle frequent sensitive calls, converse with service user families and healthcare providers, administer medications, maintain accurate medical charts, ensure service user safety, and train new staff through a Shadow Hosting Program while completing competency checks and organising rotas to meet Service Level Agreements.
Experience
Work history, roles, and key accomplishments
Support Worker
Direct Health Group Ltd
Mar 2018 - Present (8 years 4 months)
Provided personalised care and peer support for vulnerable service users in their day-to-day lives. Handled sensitive calls and supported service users and families through challenging circumstances, while administering medications and maintaining accurate medical charts.
Fish Filleter
Hodgson & Hodgson Group Ltd
Sep 2016 - Feb 2018 (1 year 5 months)
Worked in fish preparation and production, completing quality assurance checks and supporting site safety. Communicated with suppliers and local business customers and managed daily stock.
Logistics
Essex Services Group Ltd
Sep 2015 - Jul 2016 (10 months)
Coordinated logistics activities between distribution centres and staff. Managed procurement and business orders and handled stock and team setups.
Labourer
TMD Friction
Mar 2015 - May 2015 (2 months)
Provided labour support on-site, including stock management and mechanical/electrical work. Handled and fitted brake pads as part of operations.
Education
Degrees, certifications, and relevant coursework
College of Further Education, Hartlepool
NVQ Diploma Level 3, Mechanical and Electrical Engineering
2011 - 2013
Completed an NVQ Diploma Level 3 in Mechanical and Electrical Engineering from 2011 to 2013.
English Martyrs School and Sixth Form, Hartlepool
GCSEs, GCSE
2005 - 2011
Earned 9 GCSEs (including Maths, English, and IT) between 2005 and 2011.
Availability
Location
United KingdomAuthorized to work in
Job categories
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