NM
Open to opportunities

Nate Maitims

@natemaitims

Dedicated customer service representative with strong problem-solving skills.

Nigeria

What I'm looking for

I am seeking a role that allows me to leverage my communication and organizational skills in a dynamic environment, with opportunities for growth and development.

My name is Nate Ishaya Maitims, and I am a driven professional with a strong background in customer service and administrative support. With experience as a Customer Service Representative at Ultramed Specialist Hospital, I have honed my communication skills, both verbal and written, allowing me to effectively interact with customers and resolve their issues. My role involved managing social media accounts, assisting with training new team members, and maintaining strong business relationships with clients, showcasing my ability to thrive in fast-paced environments.

In addition to my customer service experience, I have worked as a Virtual Assistant at Mamo Security Company, where I managed the CEO's calendar, scheduled meetings, and maintained an organized documentation system. My attention to detail and organizational skills have been crucial in ensuring seamless operations across departments. I also completed an industrial training as a Medical Lab Assistant, where I conducted routine laboratory tests and maintained quality control procedures, further enhancing my analytical and technical skills.

Experience

Work history, roles, and key accomplishments

UH
Current

Customer Service Representative

Ultramed Specialist Hospital

Jan 2022 - Present (3 years 5 months)

As a Customer Service Representative, I excelled in communication and problem-solving, assisting customers with inquiries and complaints. I managed social media accounts and trained new team members while maintaining strong organizational skills to handle multiple projects.

OC

Medical Lab Assistant (Industrial Trainee)

Omni Medical Center and Advanced Fertility Clinic

Jan 2021 - Jan 2022 (1 year)

As a Medical Lab Assistant, I conducted routine laboratory tests and collected specimens under supervision. I recorded test results accurately and performed quality control procedures to ensure reliability and accuracy.

Education

Degrees, certifications, and relevant coursework

Caleb University logoCU

Caleb University

Bachelor of Science, Biochemistry

2019 - 2022

Grade: Second Class Upper Division

Completed a Bachelor of Science in Biochemistry with a focus on understanding the chemical processes within and related to living organisms. Achieved a second class upper division, demonstrating strong analytical and technical skills.

Tech stack

Software and tools used professionally

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