Open to opportunities

Natasha Mvembe

@natashamvembe

Message

Enthusiastic customer service representative with strong communication skills.

South Africa

Message

What I'm looking for

I am looking for a role that allows me to grow in customer service, where I can utilize my communication skills and contribute to a positive team environment.

I am an enthusiastic and customer-focused professional seeking an entry-level customer service position. With a strong commitment to providing exceptional service, I have developed a natural talent for building positive relationships with people. My training at Rand Training College has equipped me with the skills necessary to excel in a call center environment, including proficiency in call center systems and protocols.

Throughout my training, I have honed my communication abilities, both verbal and written, and have become adept at conflict resolution and customer satisfaction techniques. I am eager to contribute to a company's success by delivering outstanding customer support and ensuring a positive experience for every client.

Experience

Work history, roles, and key accomplishments

Customer Service Representative

Rand Training College

Jan 2024 - Jan 2024 (0 months)

Enthusiastic and customer-focused professional trained in call center systems and protocols. Developed strong communication abilities and conflict resolution skills while providing exceptional customer support. Committed to contributing to a company's success through effective customer service principles.

Customer Service Communication Skills Conflict Resolution Call Center Support Microsoft Office Problem Solving Time Management Team Collaboration