Lizalise Mlungwana

I’m a motivated and enthusiastic matriculant seeking an entry-level Call Centre Agent or Customer Service Representative position. I bring excellent communication and active listening, and I’m known as a quick learner who is dependable, adaptable, and committed to providing excellent customer service.

My focus is delivering a positive customer experience through professionalism, clear problem-solving, and effective teamwork. I’m careful with time management and I understand the importance of professional telephone etiquette in customer interactions.

I have no formal work experience, but I’m eager to learn and ready to undertake training. I’m confident I can contribute to a customer-focused team and grow quickly in a service environment.