Natasha Goodman
@natashagoodman
E-commerce operations coordinator delivering organized, cross-functional execution and inventory accuracy.
What I'm looking for
I am an organized, collaborative operations professional with 10+ years turning chaos into clarity through project coordination, vendor management, logistics, and systems upkeep. I consistently align timelines and priorities across fast-moving teams to keep projects on track.
My experience spans consumer brand e-commerce operations—including multi-SKU inventory tracking, fulfillment support, purchase order documentation, marketplace reporting, and customer experience workflows—where I improved documentation, reporting, and operational clarity using tools like Monday.com, Airtable, Asana, and Google Sheets.
I bring calm-under-pressure communication, discretion with sensitive data, and a track record of coordinating launches, nationwide trade-show logistics, vendor relations, and executive-ready reporting to support decision-making and efficient execution.
Experience
Work history, roles, and key accomplishments
Project & Office Coordinator
The Social Lights
Jan 2025 - Oct 2025 (9 months)
Coordinated cross-functional timelines and vendor orders for marketing campaigns, maintained inventory and structured documentation, and implemented standardized process guidelines to improve execution efficiency and on-time delivery. Tracked campaign materials allocation and ensured budget alignment for initiatives.
Business Operations Assistant
Castalian Partners
Jan 2024 - Aug 2024 (7 months)
Led project tracking across finance, IT, and vendors using Monday.com and produced executive-ready reports for high-value transactions ($50K+), standardizing intake and handoff processes to improve audit readiness and decision-making. Managed sensitive agreements and ensured documentation accuracy.
E-commerce Operations Coordinator
Hidrate Inc.
Jun 2019 - Jul 2022 (3 years 1 month)
Coordinated DTC and retail e-commerce operations, maintaining multi-SKU inventory, streamlining fulfillment workflows, and supporting product launches that improved order accuracy and launch readiness. Managed vendor communication, PO documentation, marketplace reporting, and customer issue resolution via Zendesk to reduce delays and escalate discrepancies.
Operations Support Coordinator
PROCare HR
Nov 2018 - Apr 2019 (5 months)
Supported payroll and operations workflows by maintaining confidential employee records, coordinating vendors, and managing process documentation to ensure accuracy and regulatory compliance. Improved organization of operational files for streamlined access.
Business Operations Manager
Superior Healthcare Management
Aug 2018 - Nov 2018 (3 months)
Oversaw HR and operations coordination, managing onboarding documentation, compliance records, and cross-department process tracking to maintain accurate organizational workflows and resource access. Improved shared resource organization.
Project Coordinator
Ogi Eyewear
Mar 2018 - Aug 2018 (5 months)
Coordinated cross-functional tasks including vendor communication, scheduling, and internal reporting to support daily operations and keep teams aligned. Supported office management and workflow organization.
Business Operations Manager
Hand & Stone Spa
Aug 2015 - Mar 2018 (2 years 7 months)
Managed daily operations including scheduling, inventory coordination, vendor communication, and reporting, and streamlined documentation workflows to improve service execution and organizational efficiency.
Administrative Assistant
Access One
Feb 2014 - Jul 2015 (1 year 5 months)
Provided administrative and operational support by coordinating schedules, managing documentation, and facilitating internal communication to ensure smooth daily execution.
Receptionist
Durata Therapeutics
Oct 2013 - Dec 2013 (2 months)
Managed front-desk operations, handled inquiries, and coordinated scheduling and documentation to support office functions with professionalism and attention to detail.
Education
Degrees, certifications, and relevant coursework
Natasha hasn't added their education
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Tech stack
Software and tools used professionally
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