At Experian Marketing Services, I built the organization’s first integrated profitability and performance framework for a $300M+ revenue business. It brought Finance, Sales, Product, and Marketing together around a shared view of performance and investment decisions.
I also turned disconnected revenue, KPI, and performance data into executive dashboards that became a reference point for leadership forecasting. I reworked a relationship-driven prioritization process into a shared roadmap approach and helped drive its broader adoption.
At Keycentrix, I introduced agile practices that increased team productivity 10% while reducing release issues 40%. I also built KPI tracking and implementation processes to support client onboarding without additional headcount.
At Textron Aviation, I led an 18-person training and instructional design team and supported an enterprise LMS rollout. Earlier, I built Power BI reporting for quality and training KPIs and helped standardize processes across North America and Asia-Pacific.
